[kosoku]

I keep getting the Error number: 0x8DDD0007 when I try to access Windows Update. I'm sure I am missing tons of critical updates since I haven't been able to access the site for months. The error message is as follows:

You need to restart your computer to finish installing a program or updates. You cannot view or get other updates from the site until you restart.

Well, I try restarting and still have the same problem. What can I do to fix this?

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start > run
regedit
<enter>

navigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
\WindowsUpdate\Auto Update

Any subkeys?


Do you know how to zip files?

[gerryf]

start > run
regedit
<enter>

navigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
\WindowsUpdate\Auto Update

Any subkeys?


Do you know how to zip files?

[kosoku]

Thanks for the reply!

Subkeys are:

AUOptions
AUState
ScheduledInstallDay
ScheduledInstallTime

Sure, I know how to zip files.

[gerryf]

no subkeys....specifically REBOOTREQUIRED?

This folder is sometimes left behind and needs to be manually removed.

[kosoku]

Sorry, I'm slow. I clicked the plus sign next to the AutoUpdate key, and sure enough there's a key that's called "RebootRequired"

[gerryf]

right click, choose DELETE

reboot, try windows update

[kosoku]

It's working. Thanks!!!

[Bastian]

I recently had the same issue as outlined in this thread. During my troubleshooting i found many forums and pages pointing to the registry keys noted above but none to the registry key that eventually remedied my issue. I called Microsoft and was pointed here:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile]
"Flags"=dword:00000003

and

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile_01C60B4A7471BAAB]
"Flags"=dword:00000002

After changing the above keys to "0" I was able to install SP2 and updates successfully.

I wanted to put this out there because during our search i saw no reference to these keys.

Hope it helps...

b