[nashville-bound]

Keith, Im not sure which version to download. I don't havea floppy drive so Im assuming I would need to burn it onto a CD-R.

Edited by nashville-bound, 21 June 2006 - 10:50 AM.

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Yes please

[Retired Tech]

Yes please

[nashville-bound]

Keith, I am having trouble running the test. Its not loading the CD. It just reboots as normal. I made sure it was booting from the CD.

Here's what I did:

Downloaded Pre-Compiled Bootable ISO (.zip)
Used WinZip to extract file
Sent it to CD drive
Clicked on Write to CD
Rebooted computer with CD in it and starts as normal

Not sure what Ive done wrong here! Do I need to put the computer in safe mode?


EDIT: I think I may have found what the problem is. I didn't save it to my hard drive just the desktop. I don't know why i didn't see that step before. I don't know how to make a new directory. Can you tell me how to do it?
Sorry for all of this but I don't know much about computers. Thanks in advance

Edited by nashville-bound, 21 June 2006 - 11:29 PM.

[Retired Tech]

It is probably the way you put the file on the CD

Note: Do not copy the image; there is usually an option under file or burner to burn image. Then you would simply re-boot the system or put the CD in the system you want to test and set the bios to boot from CD first or before the HDD

If you click using memtest in post 14 it shows you how to run the programme

When you unzip the file, change the unzip to location to C:\memtest and it should create it for you

[nashville-bound]

Thanks Keith! I used RecordNow! instead of sending it to my CD drive. it said it was burning it instead of copying or writing so this should work! I will run it tonight and get back to you

I did want to ask...is the problem I'm having because I tried to download wmp11 or was it preexisting and I just didn't know about it?

[Retired Tech]

It looks as if it is not related to WMP 11 because tune up also crashed the PC

[nashville-bound]

Keith, I am totally frustrated with this. I burned it to the cd and my computer still did not load the test.

[Retired Tech]

See if you get on with this any better, it has a burn ISO Image option

http://www.cdburnerxp.se/features.php

When you changed the boot order, check you pressed F10 to save and typed Y to confirm

[nashville-bound]

I tried installing the burner and i got a message about it needing to get my computer back to the way it was before my attempt at installing TuneUp:

Error 1712: One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

[nashville-bound]

Keith, I still need your help!

[Retired Tech]

Sorry, I don't seem to have got the notifier for post 24

Can you use another PC to make the memtest CDR then run it on yours

[Retired Tech]

This may help

1. Click Start, click Run, type %windir%\inf and press enter

2. Locate the Sr.inf file, (listed as Sr), right-click the file, and then click Install.

3. In the Files Needed dialog box, click Browse. Locate the Sr.sy_ file in the i386 folder of the Windows XP CD, click the file, and then click Open.

4. When the installation is completed, restart your computer.

As the computer reboots, keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

[nashville-bound]

After I click install the box comes up and saysthe file 'sr.sys' on windows home edition service pack 1 cd is needed. I clicked on browse anyway and didn't know where to go to find the i1386 folder.

Edited by nashville-bound, 27 June 2006 - 09:41 AM.

[Retired Tech]

Didi you have the XP CD in when you clicked browse?

[nashville-bound]

Yes I did!