I'm having issues accessing https sites. I can get on them using mozilla firefox, however I can't access them through IE or any messengers, which makes using MSN and updated versions of other messengers pretty impossible. I'm not sure why I can access them through this one program but no others, that makes it seem even stranger to me. The point is, though, it would be much MUCH easier if I could access https through everything instead of just firefox. Any ideas on how to fix this?
Problems accessing https sites
Started by
Zae
, Sep 26 2006 02:47 PM
#1
Posted 26 September 2006 - 02:47 PM
Zae
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I'm having issues accessing https sites. I can get on them using mozilla firefox, however I can't access them through IE or any messengers, which makes using MSN and updated versions of other messengers pretty impossible. I'm not sure why I can access them through this one program but no others, that makes it seem even stranger to me. The point is, though, it would be much MUCH easier if I could access https through everything instead of just firefox. Any ideas on how to fix this?
#2
Posted 26 September 2006 - 04:17 PM
silverbeard
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Trusted Tech
What version of IE are you using? At the top of IE click on help, about and an information window should open. What is the cypher strength? You can try a repair of IE by going to Start /settings /Control Panel / Add/remove Programs. Find Microsoft Internet Explorer and click on it. Click remove, click repair and follow the prompts. This should set it to default settings.
#3
Posted 26 September 2006 - 05:25 PM
Zae
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It's version 6.0 and the cipher strength is 128-bit.
When I do the remove program part, it says it cannot be repaired because:
An error occurred loading "c:\windows\SYSTEM\initpki.dll". The file may or may not have been installed or t has been corrupted
An error occurred loading "c:\windows\SYSTEM\cryptdlg.dll". The file may or may not have been installed or t has been corrupted
I just tried reinstalling them and it didn't work, gave me the same results...
When I do the remove program part, it says it cannot be repaired because:
An error occurred loading "c:\windows\SYSTEM\initpki.dll". The file may or may not have been installed or t has been corrupted
An error occurred loading "c:\windows\SYSTEM\cryptdlg.dll". The file may or may not have been installed or t has been corrupted
I just tried reinstalling them and it didn't work, gave me the same results...
#4
Posted 26 September 2006 - 07:01 PM
silverbeard
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Trusted Tech
You can try this,
Open Internet Explorer
Click Tools
Select Internet Options
Click on the Advanced tab
Uncheck 'Enable Third party browser extensions.' This will disable any third-party toolbars or anti-spyware tools during troubleshooting.
Select the checkbox next to 'Use TLS 1.0'.
Verify ’Use SSL 2.0’ and ‘Use SSL 3.0’ are checked
Click Apply
Click OK
Click OK to restart the computer. Attempt to surf to a secure site.
Configure the security settings for the Trusted sites zone in Internet Explorer.
Open Internet Explorer
Click Tools
Select Internet Options
Click on the Security tab.
Click Trusted sites, and then click Default Level.
Add the SSL Secured (128-Bit) Web site to the Trusted sites zone.
To do this, click Sites, type the URL of the site in the ‘Add this Web site to the zone’ box, click Add, click OK, and then click Apply.
Clear the Secure Sockets Layer (SSL) state and AutoComplete history.
Note: All saved usernames and passwords will be erased after clearing SSL state and AutoComplete history.
To clear SSL state and Autocomplete history, follow these steps:
Click on the Content tab.
Under Certificates, click Clear SSL State.
Click OK when you receive the message that the SSL cache was successfully cleared.
Under Personal information, click AutoComplete.
Under Clear AutoComplete history, click Clear Forms, and then click OK when you are prompted to confirm the operation.
Click Clear Passwords, click OK when you are prompted to clear all previously saved passwords, and then click OK two times.
And you can try this one but I'm not sure it works with 98fe
Cannot View Secure Web Sites (https:)
If you cannot view or access secure web pages (those beginning with an https:// URL) you may experience an of these symptoms:
You cannot get into hotmail and yahoo email accounts.
Cannot view secure web sites
Cannot get into pay pal
Cannot do a windows update
Cannot get into bank web sites
To resolve this problems, these steps to reset a dll file required to view secure web sites.
1. Click Start.
2. Click Run.
3. Type regsvr32 softpub.dll
4. Click OK. A pop-up should display with the message Dll Register Server in softpub.dll Succeeded.
5. Click OK.
Verify that the Microsoft Cryptographic Services service is started
To verify that the Cryptographic Services service is started, or to start it if it is not already started, follow these steps:
1.
Click Start, and then click Run.
2.
In the Open box, type cmd, and then click OK.
3.
At the command prompt, type net start cryptsvc, and then press ENTER.
4.
Type exit to quit Command Prompt.
Open Internet Explorer
Click Tools
Select Internet Options
Click on the Advanced tab
Uncheck 'Enable Third party browser extensions.' This will disable any third-party toolbars or anti-spyware tools during troubleshooting.
Select the checkbox next to 'Use TLS 1.0'.
Verify ’Use SSL 2.0’ and ‘Use SSL 3.0’ are checked
Click Apply
Click OK
Click OK to restart the computer. Attempt to surf to a secure site.
Configure the security settings for the Trusted sites zone in Internet Explorer.
Open Internet Explorer
Click Tools
Select Internet Options
Click on the Security tab.
Click Trusted sites, and then click Default Level.
Add the SSL Secured (128-Bit) Web site to the Trusted sites zone.
To do this, click Sites, type the URL of the site in the ‘Add this Web site to the zone’ box, click Add, click OK, and then click Apply.
Clear the Secure Sockets Layer (SSL) state and AutoComplete history.
Note: All saved usernames and passwords will be erased after clearing SSL state and AutoComplete history.
To clear SSL state and Autocomplete history, follow these steps:
Click on the Content tab.
Under Certificates, click Clear SSL State.
Click OK when you receive the message that the SSL cache was successfully cleared.
Under Personal information, click AutoComplete.
Under Clear AutoComplete history, click Clear Forms, and then click OK when you are prompted to confirm the operation.
Click Clear Passwords, click OK when you are prompted to clear all previously saved passwords, and then click OK two times.
And you can try this one but I'm not sure it works with 98fe
Cannot View Secure Web Sites (https:)
If you cannot view or access secure web pages (those beginning with an https:// URL) you may experience an of these symptoms:
You cannot get into hotmail and yahoo email accounts.
Cannot view secure web sites
Cannot get into pay pal
Cannot do a windows update
Cannot get into bank web sites
To resolve this problems, these steps to reset a dll file required to view secure web sites.
1. Click Start.
2. Click Run.
3. Type regsvr32 softpub.dll
4. Click OK. A pop-up should display with the message Dll Register Server in softpub.dll Succeeded.
5. Click OK.
Verify that the Microsoft Cryptographic Services service is started
To verify that the Cryptographic Services service is started, or to start it if it is not already started, follow these steps:
1.
Click Start, and then click Run.
2.
In the Open box, type cmd, and then click OK.
3.
At the command prompt, type net start cryptsvc, and then press ENTER.
4.
Type exit to quit Command Prompt.
Edited by silverbeard, 26 September 2006 - 09:28 PM.
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