[richgcook]

Hello,

Okay well my problem may seem not much of a problem but every day it gets more and more annoying. Around two months ago I bought a brand new Dell Inspiron 1720 laptop with a 17" screen. I received this and after loading my audio files and information onto it I felt as if there was something wrong. The audio would randomly skip and I felt as if the laptop couldn't deal with doing anything. I reformatted it several times then had a technician come round and 'fix it', but to be honest, he was more useless than my door and I had the whole machine sent back. It just didn't live up to the specifications. It was slow. Sluggish. Jumpy. Not what I had expected. So I recently got my replacement laptop and well - it's pretty much the same. The computer is slow, but sometimes I can deal with that, but one thing that has become extremely annoying is that the music I play, whether in iTunes or Media Player, or VLC... it skips and jumps at random times. It's not the tracks. I monitored the CPU usage graph in task manager and it will jump from 3% to 29% then from 4% to 50% in a number on seconds. I have contacted Dell several times but they are terrible. Useless.

I thought I would try you guys to see if you could help me.

If there is anything else you require please let me know


Richard

[Advertisements]

Hello richgcook...

Have you tried disabling the audio enhancements to see if that helps?

Right click on the speaker icon by the clock and choose "Playback Devices". In the window that opens, click on the playback device you use (speakers), then click on the "Properties" button. Click on the "Enhancements" tab and remove the tick from the box next to "Disable all sound effects" or "Disable all enhancements" depending on which you have.

Apply the change and reboot. Try the sound.

wannabe1

[wannabe1]

Hello richgcook...

Have you tried disabling the audio enhancements to see if that helps?

Right click on the speaker icon by the clock and choose "Playback Devices". In the window that opens, click on the playback device you use (speakers), then click on the "Properties" button. Click on the "Enhancements" tab and remove the tick from the box next to "Disable all sound effects" or "Disable all enhancements" depending on which you have.

Apply the change and reboot. Try the sound.

wannabe1

[richgcook]

Hi wannabe1,

There wasn't a tick in the box next to disable all enhancements. Hmmm.

Thanks,

Rich

[zora.aisling]

I have a very similar problem, however it's not always my audi othat jumps about and skips - it's the graphics too. Basically every few months my computer suddenly changes from a brilliant and fast little darling to a complete [bleep] who takes 10 minutes to resume from hibernation and about half an hour to boot. It takes at least double the time as usual to copy and paste files, and often if I am typing nothing will show up and I will wait and see each character appear on the screen. This is particularly evident if typing on a website. It has been so bad that I have called dell three times. The first time a technician came to my house to look at it (with enough parts to completely replace the computer) and turned it on and it went fine, and continued to work fine for months. Then it happened again, I was told to reformat, but on the day I was about to do it, it recovered. At the moment it's doing it again, not as painfully slow as the other times, but really I'm so annoyed - this system cost me a lot of money and my main want for it was to have it fast. It's still so slow at the moment that the one computer game I have (The Sims 2) is running at barely 1/4 the speed as I expect it to. The CPU usage is at about 20% almost all the time, but jumps up to and stays at 80-100% for seemingly no reason. I think it's the graphics card, but no error messages come up in any startup diagnostic. Very dissappointed in Dell and their customer support also - they've been no help and do not call me back when they say they will (I called every day for a week last time, before they'd do anything!).

Edited by zora.aisling, 17 August 2009 - 01:27 AM.