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How dangerous is BDS/Backdoor.Gen ? [Solved]


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#1
observer66

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Avira reports BDS/Backdoor.Gen whenever I try to run Betamax Voip.
Have used it for years without problems.

How dangerous is BDS/Backdoor.Gen ??

Help is appreciated.
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#2
observer66

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I got this answer from Betamax:

helpdesk 14-06-2009
Thank you for reporting this issue! Apparantly the newest version of Avira doesn't recognize our software anymore. We are already in contact with them on this matter. If you use a different virusscan the problem will be solved. You can ignore the message from Avira, there is no virus in our software at all.

Our apologies for any inconvenience caused.

Kind regards,

Customer service
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#3
Octagonal

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Thank you for letting us know about the issue. :)
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#4
Octagonal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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