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not sure what is wrong..please help [Solved]


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#16
heir

heir

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Hello Wintered!
I'm sorry to bring you the bad news!
Despite you efforts after running DrWeb CureIt, the situation is like this.

You are infected with a polymorphic file infector. This infection can and will infect all the machine's executable files .exe, .scr, .rar, .zip, .htm, .html. Because there are a number of bugs in its code, it may create executable files that are corrupted beyond repair resulting in an inoperative machine.

Malware experts say that a Complete Reformat and Reinstall is the only way to clean the infection. This includes All Drives that contain .exe, .scr, .rar, .zip, .htm, .html files.
  • Backup all your documents and important items only.
  • DO NOT backup any executable files (,exe .scr .html or .htm)
  • Do Not back up compressed files (zip/cab/rar) files that may contain .exe or .scr files
  • Reformat and Reinstall as outlined HERE

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#17
Wintered

Wintered

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oh man..thats really bad news..
thats alright..thanks alot for your help heir..although it didnt work in the end but at least i learn some stuff..you've been a great help
anyway is there a section i can ask for helping regarding reformatting my laptop? cause the manufacturer did not give me a windows xp installation disc nor a recovery disc..
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#18
heir

heir

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What brand is the computer?
Note the three brands listed in the beginning of that guide. Is it one of those.

Contact the store you bought it from or the manufacturer of the laptop.
You should have been provided with some sort of recovery possibility when you bought it.

Hope that helps.
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#19
Wintered

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my laptop brand is packard bell
and they didnt provide me with any recovery disc nor windows installation disc..
its alright..i'll try to figure a way out..
thanks alot..cheers heir =)
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#20
heir

heir

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Post a new topic in the operating systems are and I'm most certain that you'll get help there.
My colleagues here at GTG will help you out.
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#21
heir

heir

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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