[samwiches]

For example, if I am listening to music or playing a video, my laptop will freeze (Video stops moving, can't move cursor, everything's freezes) and if I had any sound playing at all it goes like, for example say a song lyric was..."Dark", it would go "D-d-d-d-d-ark"

It usually lasts for only 1-3 seconds but it does it quite a lot and has done for at least a month now

My memory status is fine (pretty low atm but only until I burn some things to discs but I had the problem prior to low'ish memory)


Any cures?

Thanks!

ps, I also wasn't too sure where to post this so I hope this is the right place! If not just move it

Edited by samwiches, 05 September 2009 - 06:08 PM.

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Hello samwiches.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.


Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

[rshaffer61]

Hello samwiches.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.


Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

[samwiches]

Hello, and thanks for your welcome!

I removed around 6 things using AutoRuns, and have attached the log to this post.

 AutoRuns.txt   159.98KB   771 downloads



Ps, and the freezing is still occuring

Edited by samwiches, 13 September 2009 - 01:35 PM.

[rshaffer61]

Open Autoruns, click on "Logon" tab, and UN-check:

+ Acrobat Assistant
+ Adobe Acrobat Speed Launcher
+ iTunesHelper
+ SunJavaUpdateSched

QuickTime Task - you can kill it, but the very next time QT is used, that sucker will reinstall itself as a startup again.
The only way...
Download, and run QuickTime Killer: http://www.softpedia...me-Killer.shtml
After downloading, double click on EnGraphQuickTimeKillerInstaller.msi file.
You may be asked to download, and install .NET Framework
QuickTime Killer will remove QuickTime from start up and kill any running QuickTime processes. This application runs silently at start up and closes itself as soon as it takes care of QuickTime. QuickTime itself won't be removed from your computer, and will be available whenever needed.
NOTE. QuickTime is not a threat, but unnecessary startup, which can't be disabled in any other way.


When done restart computer and then:


Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Let me know how everything works now



Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[samwiches]

Done the AutoRuns,
Couldn't do the Quicktime thing, I had the .NET Framework already installed, but when I tried to run the .msi it said I had to install the framework, so I reinstalled the Framework and it still told me I needed to install it so I gave up with that
Restarted
Completed TFC (I have 2 harddrives so I scanned both of them with it), didn't require restart
Completed Defrag, I agree with you that it is better because you can see what it's doing, I like to be able to see what is being scanned and edited and such

Still getting the freezes, got one only minutes after finishing the defrag (which decreased my fragmentation by 2.2%)

Everest report:

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer SAMS-LAPTOP
Generator Sam
Operating System Microsoft Windows Vista Home Edition 6.0.6002 (WinVista Beta)
Date 2009-09-14
Time 15:07


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows Vista Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name SAMS-LAPTOP
User Name Sam

Motherboard:
CPU Type Intel Pentium III Xeon, 2266 MHz (9 x 252)
Motherboard Name TOSHIBA Satellite P300
Motherboard Chipset Unknown
System Memory 3036 MB
BIOS Type Phoenix (04/07/09)
Communication Port BT Port (COM15)
Communication Port BT Port (COM16)
Communication Port BT Port (COM17)
Communication Port BT Port (COM18)
Communication Port BT Port (COM19)
Communication Port BT Port (COM20)
Communication Port BT Port (COM21)
Communication Port BT Port (COM22)
Communication Port BT Port (COM40)
Communication Port BT Port (COM6)
Communication Port BT Port (COM7)

Display:
Video Adapter ATI Mobility Radeon HD 3470 (256 MB)
Video Adapter ATI Mobility Radeon HD 3470 (256 MB)
Monitor Generic PnP Monitor [NoDB]

Multimedia:
Audio Adapter High Definition Audio Controller [NoDB]
Audio Adapter High Definition Audio Controller [NoDB]

Storage:
IDE Controller Intel® ICH9M-E/M SATA AHCI Controller
SCSI/RAID Controller AJU5HCAP IDE Controller
SCSI/RAID Controller Microsoft iSCSI Initiator
SCSI/RAID Controller O2Micro Integrated MS/MSPRO/xD Controller
Disk Drive TOSHIBA MK3252GSX (298 GB, IDE)
Optical Drive TMJW D6BSH6JG SCSI CdRom Device
Optical Drive TSSTcorp CDDVDW TS-L633A
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 154272 MB (2492 MB free)
E: (NTFS) 149470 MB (105196 MB free)
Total Size 296.6 GB (105.2 GB free)

Input:
Keyboard Standard PS/2 Keyboard
Mouse Alps Pointing-device

Network:
Network Adapter Bluetooth Personal Area Network
Network Adapter Intel® WiFi Link 5100 AGN (192.168.0.2)
Network Adapter Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
Modem HDAUDIO Soft Data Fax Modem with SmartCP
Modem Standard 33600 bps Modem

Peripherals:
Printer Adobe PDF
Printer HP Officejet 6300 series fax
Printer HP Officejet 6300 series
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2007
USB1 Controller Intel® ICH9 Family USB Universal Host Controller - 2934 [NoDB]
USB1 Controller Intel® ICH9 Family USB Universal Host Controller - 2935 [NoDB]
USB1 Controller Intel® ICH9 Family USB Universal Host Controller - 2936 [NoDB]
USB1 Controller Intel® ICH9 Family USB Universal Host Controller - 2937 [NoDB]
USB1 Controller Intel® ICH9 Family USB Universal Host Controller - 2938 [NoDB]
USB1 Controller Intel® ICH9 Family USB Universal Host Controller - 2939 [NoDB]
USB2 Controller Intel® ICH9 Family USB2 Enhanced Host Controller - 293A [NoDB]
USB2 Controller Intel® ICH9 Family USB2 Enhanced Host Controller - 293C [NoDB]
USB Device Bluetooth USB Controller-5 from TOSHIBA
USB Device Chicony USB 2.0 Camera
USB Device USB Composite Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

Problems & Suggestions:
Problem Disk free space is only 2% on drive C:.



Screenshot of Sensor:

[rshaffer61]

Here is a potential reason for the problem
C: (NTFS) 154272 MB (2492 MB free)
Problem Disk free space is only 2% on drive C:.
This low free space is probably affecting your MFT which in turn will cause several issues including the system not being able to boot.
MFT stands for Master File Table
What I would suggest is Uninstalling All Programs you don't need or don't want anymore through Add/Remove Programs

Do this by going to
Start and then to Control Panel
Click Add/Remove Programs
Carefully choose the program(s) you don't need
Click on each Program then click Change/Remove and Follow the Uninstall Instructions

You may be prompted to Restart your computer.
Restart once you have all the programs you don't need uninstalled.
Be careful not to remove anything needed by your computer, some of which you may be unfamiliar with the name,

Rerun Defrag when you are done and see how much space you actually pickup.
Let me know what the results are when completed and if there is any improvement

[samwiches]

I don't think the low memory is due to a lot of programs installed, I think it will be because I have quite a few large videos files (a couple of GB each)
I tend to move this onto my other drive but hadn't got round to it so I will check my programs anyway, and I'll move some of the large files around then get back to you after another defrag

[rshaffer61]

Thank you
Just out of curiosity did the problem start after adding large video files?
As i said the lack of drive space is potentially the cause of the problem.

[samwiches]

I couldn't say to be honest, I'm not exactly sure when the problem began occuring but I've always downloaded large files and never really encountered a problem, unless I just downloaded too many one day and then this all begun. I really don't know

[rshaffer61]

OK well complete the steps and let me know how everything is working then

[samwiches]

Just re-ran Defrag and only picked up around another 2%

[rshaffer61]

You need to get the drive up to at least 15% free so that OS and MFT can function correctly.
This will help us to make sure that variable is not causing the problem.

[samwiches]

It's on 12.09% Fragmentation right now, is that not close enough to 15%?



EDIT: Just reran Defrag, and now it's decreased to 10.54% Fragmentation

Edited by samwiches, 14 September 2009 - 10:43 AM.

[rshaffer61]

You may need to backup some of those videos to clear out more space.
I realize this is frustrating but anything below that 12 to 15 percent range will cause issues.

[samwiches]

I've put all of the large videos onto my E Drive, which has a Fragmentation of 0.0%, and with both of my Drives comebined I have just under 50% free?

Edited by samwiches, 14 September 2009 - 10:55 AM.