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How do i remove TR/Crypt.ZPACK.Gen2 [Closed]


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#1
Peter.larsen..DK

Peter.larsen..DK

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Hi....i have an problem.. i have an virus that avira antivir dont know...TR/Crypt.ZPACK.Gen2.can anyone help????





Report...

Avira AntiVir Personal
Report file date: 4. oktober 2009 00:05

Scanning for 1772828 virus strains and unwanted programs.

Licensed to: Avira AntiVir Personal - FREE Antivirus
Serial number: 0000149996-ADJIE-0000001
Platform: Windows Vista
Windows version: (Service Pack 1) [6.0.6001]
Boot mode: Normally booted
Username: Ingrid
Computer name: PETER-PC

Version information:
BUILD.DAT : 8.2.0.353 Bytes 15-05-2009 12:02:00
AVSCAN.EXE : 8.1.4.10 315649 Bytes 18-11-2008 08:21:26
AVSCAN.DLL : 8.1.4.0 40705 Bytes 26-05-2008 07:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 12-06-2008 12:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 26-05-2008 07:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 27-10-2008 11:30:36
ANTIVIR1.VDF : 7.1.4.132 5707264 Bytes 24-06-2009 14:46:43
ANTIVIR2.VDF : 7.1.6.50 4333568 Bytes 29-09-2009 22:29:43
ANTIVIR3.VDF : 7.1.6.68 216576 Bytes 02-10-2009 22:29:44
Engineversion : 8.2.1.33
AEVDF.DLL : 8.1.1.2 106867 Bytes 16-09-2009 13:20:25
AESCRIPT.DLL : 8.1.2.35 483707 Bytes 03-10-2009 20:42:55
AESCN.DLL : 8.1.2.5 127346 Bytes 05-09-2009 09:03:50
AERDL.DLL : 8.1.3.2 479604 Bytes 03-10-2009 20:42:46
AEPACK.DLL : 8.2.0.0 422261 Bytes 16-09-2009 13:20:22
AEOFFICE.DLL : 8.1.0.38 196987 Bytes 30-06-2009 14:46:47
AEHEUR.DLL : 8.1.0.166 2003319 Bytes 03-10-2009 20:42:41
AEHELP.DLL : 8.1.7.0 237940 Bytes 05-09-2009 09:03:48
AEGEN.DLL : 8.1.1.67 364916 Bytes 03-10-2009 20:41:57
AEEMU.DLL : 8.1.1.0 393587 Bytes 03-10-2009 20:41:44
AECORE.DLL : 8.1.8.1 184693 Bytes 16-09-2009 13:20:00
AEBB.DLL : 8.1.0.3 53618 Bytes 14-10-2008 10:05:56
AVWINLL.DLL : 1.0.0.12 15105 Bytes 09-07-2008 08:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 16-05-2008 09:28:01
AVREP.DLL : 8.0.0.3 155688 Bytes 27-04-2009 11:39:51
AVREG.DLL : 8.0.0.1 33537 Bytes 09-05-2008 11:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 12-02-2008 08:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 12-06-2008 12:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 22-01-2008 17:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 12-06-2008 12:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 25-01-2008 12:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 12-06-2008 13:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 27-06-2008 13:34:37

Configuration settings for the scan:
Jobname..........................: ShlExt
Configuration file...............: C:\Users\Ingrid\AppData\Local\Temp\278496d6.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:,
Process scan.....................: off
Scan registry....................: off
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: 4. oktober 2009 00:05

Starting the file scan:

Begin scan in 'C:\Users\Ingrid\Desktop\b.exe'
C:\Users\Ingrid\Desktop\b.exe
[DETECTION] Is the TR/Crypt.ZPACK.Gen2 Trojan
[NOTE] A backup was created as '4b2ccafb.qua' ( QUARANTINE )
[WARNING] The file could not be deleted!
[NOTE] Attempting to perform action using the ARK lib.
[WARNING] The file could not be deleted!
[WARNING] The file could not be marked for deleting after reboot. Error description: Access is denied.
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#2
hammerman

hammerman

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Hello and welcome to GeeksToGo.
I'm hammerman and I'm going to help you fix your problem.

Can you please go to the Malware and Spyware Cleaning Guide and follow the steps in the guide.

These steps will remove the majority of infections. If you still need assistance, post the following logs in a reply to this topic.

1. RootRepeal log
2. Malwarebytes log
3. OTL logs

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#3
hammerman

hammerman

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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