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I have just removed a virus - need expert help to be declared clean


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#16
emeraldnzl

emeraldnzl

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Hello paroariax,

Well I am not seeing any malware.

Just one last check and then, all going well, we will clear away the tools we have been using.

Kaspersky on line scanner is very thorough. It can take a long time and for periods may seem not to be working. Just be patient and let it do its job.

Kaspersky works with Internet Explorer and Firefox 3. It uses Java Runtime Environment (JRE) .

Go to Kaspersky website and perform an online antivirus scan.

Note: you will need to turn off your security programs to allow Kaspersky to do its job.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start dowanloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Copy and paste that information in your next post.
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#17
emeraldnzl

emeraldnzl

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Due to lack of feedback, this topic has been closed.

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