[jettrink918]

I'm having a hard time finding a post that answers my dilemma directly. My desktop computer was working fine and I had to restart it due to rebooting our wireless router and Windows would not load. It just sits on the Windows logo as if trying to load but never advances pass this screen. When I try to boot in safe mode a long list of files start loading and it always hangs on the same file location (multi(0)disk(0)rdisk(0)partition(2)/WINDOWS/System32/Drivers/Mup.sys)and will not go any further. I have researched this issue and everything says I should repair Windows and it will replace the missing file and everything will be back to normal. However, when I try to repair Windows I follow the steps exactly as described but when I get to the second setup screen where I choose "R" to repair I do not have that option. It lists separate partitions that can be deleted, etc. but no option to repair. Is there anyway to recover the data without completely re-installing Windows?? I'm in a pickle with having files on there that had yet to be saved to disk and the pictures are absolutely irreplaceable. Any and all help will be greatly appreciated. My desktop that is giving me the issue is a Dell Dimension 8400 running Windows XP Media Center Edition. Thank you again.

[Advertisements]

I have suggested this method to correct this on several occasions and it has worked everytime except once. Hopefully it will correct your issue.

The most common cause is the executing PnP (Plug and Play) and ACPI routines issue.
To fix the issue, we need to access the computer from Recovery Console.

If you do have your Windows CD

1. To start the Recovery Console directly from the Windows XP CD you would do the following:

• Insert the Windows XP cd in your computer.
• Restart your computer so you are booting off of the CD.
• When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
• The Recovery Console will start and ask you which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press enter.
• It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter.
• If you entered the correct password you will now be presented with a C:\Windows> prompt and you can start using the Recovery Console.

2. Type map and press enter.
It will give you the drive letters.
Note down the letter of you CD-ROM.
If it is a letter other than E you should replace the letter E with your CD drive letter when applying the expand command later on if the command is needed to be applied.

Type following commmands, pressing Enter after each one.

• ren c:\windows\system32\drivers\atapi.sys atapi.old
  (It will returns to the prompt again without notification)
• copy c:\windows\servicepackfiles\i386\atapi.sys c:\windows\system32\drivers
  (If you get a notification "1 file(s) copied" you don't need to do the next expand command and go to exit command. But if you get notification that the file doesn't exist proceed with expand command)
• expand e:\I386\atapi.sy_ c:\windows\system32\drivers
  (You should be notified that the file expanded)
• exit

You may remove the CD or let Windows boot normally.


If you don't have your Windows CD
Please download ARCDC from Artellos.com.

• Double click ARCDC.exe
• Follow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3
• You will be prompted with a Terms of Use by Microsoft, please accept.
• You will see a few dos screens flash by, this is normal.
• Next you will be able to choose to add extra files. Select the Default Files.
• The last window will allow you to burn the disk using BurnCDCC

Then, follow instructions from Step #1 above.

[rshaffer61]

I have suggested this method to correct this on several occasions and it has worked everytime except once. Hopefully it will correct your issue.

The most common cause is the executing PnP (Plug and Play) and ACPI routines issue.
To fix the issue, we need to access the computer from Recovery Console.

If you do have your Windows CD

1. To start the Recovery Console directly from the Windows XP CD you would do the following:

• Insert the Windows XP cd in your computer.
• Restart your computer so you are booting off of the CD.
• When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
• The Recovery Console will start and ask you which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press enter.
• It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter.
• If you entered the correct password you will now be presented with a C:\Windows> prompt and you can start using the Recovery Console.

2. Type map and press enter.
It will give you the drive letters.
Note down the letter of you CD-ROM.
If it is a letter other than E you should replace the letter E with your CD drive letter when applying the expand command later on if the command is needed to be applied.

Type following commmands, pressing Enter after each one.

• ren c:\windows\system32\drivers\atapi.sys atapi.old
  (It will returns to the prompt again without notification)
• copy c:\windows\servicepackfiles\i386\atapi.sys c:\windows\system32\drivers
  (If you get a notification "1 file(s) copied" you don't need to do the next expand command and go to exit command. But if you get notification that the file doesn't exist proceed with expand command)
• expand e:\I386\atapi.sy_ c:\windows\system32\drivers
  (You should be notified that the file expanded)
• exit

You may remove the CD or let Windows boot normally.


If you don't have your Windows CD
Please download ARCDC from Artellos.com.

• Double click ARCDC.exe
• Follow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3
• You will be prompted with a Terms of Use by Microsoft, please accept.
• You will see a few dos screens flash by, this is normal.
• Next you will be able to choose to add extra files. Select the Default Files.
• The last window will allow you to burn the disk using BurnCDCC

Then, follow instructions from Step #1 above.

[Macboatmaster]

Are you trying the repair option with the CD and if so is it the Microsoft CD or the Dell Operating system reinstall CD.
A lot of OEM that is Orignal Equipment Manufacturers CD`s do NOT have the repair installation option.
Pls see this guide from the admin of this site Geeks to Go

http://www.geekstogo...air-windows-xp/



NOTE Pls follow the recommendations of rshaffer61 my post was being typed, when his had not been posted.

Edited by Macboatmaster, 23 February 2011 - 07:52 PM.