
Printer Software & Drivers Refuse to Install
#31
Posted 14 September 2011 - 10:13 AM

#32
Posted 14 September 2011 - 10:21 AM

If that is not possible then do you have a usb flash drive that you copy the driver installation to and see if it will install from there?
I think the issue is a failed installation is stopping the printer driver from installing.
If you go into control panel and then into printers is your printer showing there?
Is it set to default printer?
#33
Posted 14 September 2011 - 10:34 AM

1. I'm not sure what you mean by "optical drive".
2. As I've said, the drivers were able to install properly on the other computer. I tried it.
3. There is no active printer listed in Printers and Faxes, and that has been the case ever since my computer decided to reject my printer.
Edited by Matsuto77, 14 September 2011 - 10:35 AM.
#34
Posted 14 September 2011 - 10:49 AM

Take the one out of the downstairs system and temporarily connect it to the system we are working on and then try to install the drivers using it.
#35
Posted 14 September 2011 - 11:25 AM

Edited by Matsuto77, 14 September 2011 - 11:26 AM.
#36
Posted 14 September 2011 - 12:10 PM

#37
Posted 14 September 2011 - 12:15 PM

Hoping for the best...
UPDATE: It didn't work, as expected. Should I go and get a hammer now?
Edited by Matsuto77, 14 September 2011 - 12:18 PM.
#38
Posted 14 September 2011 - 12:23 PM

Edited by Matsuto77, 14 September 2011 - 12:28 PM.
#39
Posted 14 September 2011 - 12:31 PM


#40
Posted 14 September 2011 - 12:37 PM

What should I do next?
#41
Posted 14 September 2011 - 12:42 PM

#42
Posted 14 September 2011 - 01:12 PM

I'm guessing that this is now officially a hopeless case...
Edited by Matsuto77, 14 September 2011 - 01:12 PM.
#43
Posted 14 September 2011 - 01:40 PM

When did you do the reinstall of the OS?
Has this not worked since the fresh install?
I see you have SP3 installed but have you installed all critical and optional updates also?
#44
Posted 14 September 2011 - 01:48 PM

1. I don't remember when Windows was reinstalled, and I'm unsure if there's a way to find out.
2. Yes, it stopped working after the reinstall.
3. According to Mictosoft's website, I've already installed all of the important updates. The only ones left are optional ones.
Edited by Matsuto77, 14 September 2011 - 02:02 PM.
#45
Posted 14 September 2011 - 02:53 PM

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