[gringo_pr]

Install this and see if it helps - http://www.microsoft...ls.aspx?id=8483

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I didn't see any that are for Windows 7. Maybe I'm missing something?

[Superman27e]

I didn't see any that are for Windows 7. Maybe I'm missing something?

[gringo_pr]

the latest 64 bit version on that page is also for win 7

[Superman27e]

As I'm downloading it, it gives me an error that reads "installer encountered an error: 0x80040154. Class not registered."

Edited by Superman27e, 05 February 2013 - 08:50 AM.

[gringo_pr]

try the things listed here - try from the bottom up as they look more hopeful - http://answers.micro...c8-6044122421c0

[Superman27e]

Still no luck :\

[gringo_pr]

Download Windows Repair (all in one) from here.

Install the program then run



Go to step 3 and allow it to run SFC



On the start repairs tab click start


Select the following items and tick restart system when finished

Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows Firewall
Repair Internet Explorer
Remove Policies Set By Infections
Unhide Non System Files
Repair Windows Updates
Set windows Services To Default
Repair MSI (windows Installer)
Repair File Associations
Repair windows Safe mode

After that come back and tell me if that has made a difference.

Gringo

[Superman27e]

When I click open, it takes me to WinZip and the folder is in there. What now?

Edited by Superman27e, 05 February 2013 - 10:48 AM.

[gringo_pr]

extract it to the desktop



Gringo

[Superman27e]

I clicked extract, but nothing happens.

[gringo_pr]

click on the folder and it should show you the files and then click on the file

[Superman27e]

Still nothing. Now I get a message when I open WinZip that says my trial has expired. I tried to uninstall/reinstall, but then I get the windows installer error message

[Superman27e]

Ok. I managed to find a program that could extract the files to the desktop. It's called Zipeg. I extracted the folder to the desktop and clicked on an .exe file called "repair me", but it gave a Run time error "9" and a Subscript out of range.

Any suggestions?

[Superman27e]

Bump.

[gringo_pr]

checking on that error and trying to figure out what we can do