When I hold down the "Windows" icon and hit "E" it takes me to My Computer not a Windows Explorer window. Help!!!
It's the same only a different view, after Windows + E click View > Explorer Bar > tick Folders
Turbo Tax Install Error
Started by
jbljohn
, Jan 11 2014 12:59 PM
#61
Posted 14 January 2014 - 02:02 PM
SleepyDude
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It's the same only a different view, after Windows + E click View > Explorer Bar > tick Folders
#62
Posted 14 January 2014 - 03:03 PM
jbljohn
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When I do View>Explorer Bar >Folder no Window opens up to allow me to enter the command per the instructions.
#63
Posted 14 January 2014 - 03:16 PM
SleepyDude
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When I do View>Explorer Bar >Folder no Window opens up to allow me to enter the command per the instructions.
Sorry I didn't notice your other post #60, now I understand your problem.
The instructions on the article aren't easy to follow because it depends on the Explorer configuration.
Press Windows + R instead of "E" and on the run box paste "%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data" (including the quotes)
If you reinstall Google Chrome it will preserve all the information in your profile.
Edited by SleepyDude, 14 January 2014 - 03:18 PM.
#64
Posted 14 January 2014 - 04:09 PM
jbljohn
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Action as prescribed completed. Issue seems to be access to Facebook. Other sites a little slow to load but Facebook will not load at all.
#65
Posted 14 January 2014 - 04:27 PM
SleepyDude
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Action as prescribed completed. Issue seems to be access to Facebook. Other sites a little slow to load but Facebook will not load at all.
Same problem if you use Internet Explorer?
#66
Posted 14 January 2014 - 06:46 PM
jbljohn
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Yes! Facebook won't open In Internet Explorer. Other sites open fine. Did we have some other checks you wanted to make on my computer. Seems like I was going to get you some logs before I gave out on you yesterday!
#67
Posted 15 January 2014 - 03:24 AM
SleepyDude
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Yes! Facebook won't open In Internet Explorer. Other sites open fine. Did we have some other checks you wanted to make on my computer. Seems like I was going to get you some logs before I gave out on you yesterday!
On post #45 but it was for logs related to the net framework problem with Turbo Install error.
Try to reset Internet Explorer, download the
execute the program and follow the instructions.
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