[rshaffer61]

Other then the one driver not installing how is the system running now?
Anymore BSOD's since updating drivers started?

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Don't know what BSOD's mean .. but so far I updated 2 drivers a day and all seems to be working great.

[Lexy610]

Don't know what BSOD's mean .. but so far I updated 2 drivers a day and all seems to be working great.

[rshaffer61]

Your original topic started with a Blue Screen Of Death or a BSOD as it is commonly called. Have there been anymore since updating the drivers?

[Lexy610]

Yes all is fine. Haven't gotten that blue screen again.

However I just tried to update two more drivers and now my keyboard & mouse are not working. I tried going to safe mode with networking to roll it back but can't bc keyboard & mouse aren't working. Ugh so annoying and frustrating

[rshaffer61]

OK we can try to go to last known good configuration before booting into windows. Go to where you go to get to safe mode and you should see the line below that where it says "Use Last known good configuration"
Highlight that and click Enter. Let me know if the kb and mouse now work in windows. If so then immediately go in and restore back before you did the kb and mouse drivers which I suspect were the last two you did.

[Lexy610]

Tried it ... Still not working.

[rshaffer61]

If you have Windows XP CD...

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:



3. You'll find yourself at this screen:



4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

C:\WINDOWS>

7. Type:

cd \

Press Enter

Note: between "cd" and "" there should be a "blank space" otherwise the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

Type: cd \

Press Enter

Type: cd windows\system32\config

Press Enter

Type: ren system system.bak

Press Enter

(note the spaces between ren and system, and then between system and system.bak)

Type: exit

Press Enter

now the computer should restart, then follow steps 1-6

10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.

Thanks to Broni for the instructions

[Lexy610]

I have no idea what this all means. I've read it a bunch of times and still don't get it. I do not have the CD .... How I'm I to d/l anything if I can not use my kb or mouse???

[Lexy610]

Sorry I have no idea how or why that last reply was posted. Using my cell since I can't use my computer :-(

[Lexy610]

Found two CD's. Not sure if one of them is the CD u are referring too. One says operating system. The other says drivers and utilities

[rshaffer61]

The operating system cd would be the one I am referring to but let me ask is this a recovery cd?
If so it won't work in most instances.
If possible can you use another system to download the suggested files and make the cd. Then take it to your system and run the instructions from there?

[Lexy610]

It says operating system. Below it ... It says already installed on your computer. Reinstallation DVD

[rshaffer61]

OK you can try it to see if it will work as the instructions say but I am willing to be it is a recovery cd and the RC won't be included on it.

[Lexy610]

Probably won't work. Just noticed on the side it says to only use this DVD to reinstall the OS on a Dell pc.

[rshaffer61]

Yep recovery cd. If you can use a friends computer to download and make the RC disk that would work.