Hey
There is no error screen attached![]()
Bye,
Machiavelli
D'oh!

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!
Which suspicions? Please list the files.I have my suspicions on files that need removing, but I will not do anything till I hear back from you.
Product: Microsoft Security Client -- Error 1310. Error writing to file: C:\Program Files (x86)\Microsoft Security Client\MsMpLics.dll. System error 0. Verify that you have access to that directory.
Fault bucket , type 0 Event Name: MSSecurityClient Response: Not available Cab Id: 0 Problem signature: P1: Setup.exe P2: 4.4.304.0 P3: 0x80070643 P4: MorroBootstraper::CInstallFlow::InternalRun - GetEPPInstallAction P5: MorroBootstraper::CFlow::ProcessFlowActionResult P6: 0 P7: Security Essentials P8: P9: P10: Attached files: C:\Users\Ralph\AppData\Local\Temp\\{35D1E6AC-CBE6-40F3-9D17-BB8E0FE60647}.tmp C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetup.etl C:\ProgramData\Microsoft\Microsoft Security Client\Support\MSSecurityClient_Setup_4.4.304.0_epp_Install.log C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetup.log C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetupResult.ini These files may be available here: Analysis symbol: Rechecking for solution: 0 Report Id: bf6d625c-a95c-11e3-97dd-002522cd7073 Report Status: 0
Fault bucket 3979265016, type 5 Event Name: MSSecurityClient Response: Not available Cab Id: 0 Problem signature: P1: Setup.exe P2: 4.4.304.0 P3: 0x80070643 P4: MorroBootstraper::CInstallFlow::InternalRun - GetEPPInstallAction P5: MorroBootstraper::CFlow::ProcessFlowActionResult P6: 0 P7: Security Essentials P8: P9: P10: Attached files: C:\Users\Ralph\AppData\Local\Temp\\{35D1E6AC-CBE6-40F3-9D17-BB8E0FE60647}.tmp C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetup.etl C:\ProgramData\Microsoft\Microsoft Security Client\Support\MSSecurityClient_Setup_4.4.304.0_epp_Install.log C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetup.log C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetupResult.ini These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Setup.exe_60834eb452dc749840d17c44e5888e29a20d9b1_1617fd40 Analysis symbol: Rechecking for solution: 0 Report Id: bf6d625c-a95c-11e3-97dd-002522cd7073 Report Status: 0
Version=1 EventType=MSSecurityClient EventTime=130390437574969085 Consent=2 UploadTime=130390437575059090 ReportIdentifier=bf6d625c-a95c-11e3-97dd-002522cd7073 Response.BucketId=3979265016 Response.BucketTable=5 Response.type=4 Sig[0].Name=Problem Signature 01 Sig[0].Value=Setup.exe Sig[1].Name=Problem Signature 02 Sig[1].Value=4.4.304.0 Sig[2].Name=Problem Signature 03 Sig[2].Value=0x80070643 Sig[3].Name=Problem Signature 04 Sig[3].Value=MorroBootstraper::CInstallFlow::InternalRun - GetEPPInstallAction Sig[4].Name=Problem Signature 05 Sig[4].Value=MorroBootstraper::CFlow::ProcessFlowActionResult Sig[5].Name=Problem Signature 06 Sig[5].Value=0 Sig[6].Name=Problem Signature 07 Sig[6].Value=Security Essentials DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=4105 State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=MSSecurityClient ConsentKey=MSSecurityClient AppName=Microsoft Security Client Setup AppPath=D:\4236aeaf4c51a08837fe2b\amd64\setup.exe
Volume in drive C has no label. Volume Serial Number is 9858-36D0 Directory of C:\Users\Ralph\AppData\Local\Temp 12/03/2014 09:18 AM <DIR> . 12/03/2014 09:18 AM <DIR> .. 11/03/2014 11:10 AM <DIR> acrord32_sbx 12/03/2014 09:11 AM <DIR> acro_rd_dir 11/03/2014 03:31 PM 65 adb.log 12/03/2014 03:18 AM 8,686 AdobeARM.log 11/03/2014 03:35 PM 158 CFG589A.tmp 11/03/2014 03:36 PM 158 CFG86FA.tmp 08/03/2014 05:42 PM <DIR> comtypes_cache 08/03/2014 01:03 PM 298 dd_NETFXRepair.log 09/03/2014 05:48 PM 403,362 dd_vcredistMSI612E.txt 09/03/2014 05:48 PM 13,624 dd_vcredistUI612E.txt 11/03/2014 02:56 PM 0 DMI1093.tmp 11/03/2014 04:18 PM 0 DMI28D4.tmp 11/03/2014 03:33 PM 0 DMI2D46.tmp 11/03/2014 04:10 PM 0 DMI2DC4.tmp 11/03/2014 03:15 PM 0 DMI3DDA.tmp 11/03/2014 03:04 PM 0 DMI426C.tmp 11/03/2014 03:04 PM 0 DMI5B0B.tmp 11/03/2014 03:15 PM 0 DMI63A3.tmp 11/03/2014 04:05 PM 0 DMI8113.tmp 11/03/2014 02:58 PM 0 DMI8F82.tmp 11/03/2014 04:04 PM 0 DMI94FE.tmp 11/03/2014 04:04 PM 0 DMI9628.tmp 11/03/2014 03:02 PM 0 DMID24C.tmp 11/03/2014 01:58 PM 0 DMID99B.tmp 11/03/2014 04:11 PM 0 DMIDE8C.tmp 11/03/2014 02:50 PM 0 DMIDE9B.tmp 11/03/2014 03:02 PM 0 DMIEB49.tmp 11/03/2014 04:09 PM 0 DMIF3A1.tmp 09/03/2014 03:55 PM <DIR> FixitTempFolder(34B9DFE5-2C9B-404E-AC8C-9B4AF77E7D0A) 08/03/2014 01:05 PM 0 FXSAPIDebugLogFile.txt 09/03/2014 11:08 AM 0 geColladaModelCacheLock 09/03/2014 11:08 AM 0 geIconCacheLock 09/03/2014 11:18 PM <DIR> hsperfdata_Ralph 12/03/2014 03:23 AM 7,276 jusched.log 08/03/2014 01:00 PM <DIR> LCFEM 11/03/2014 06:25 PM 1,300,193 Logfile.PML 09/03/2014 04:54 PM <DIR> Low 12/03/2014 07:30 AM <DIR> mozilla-temp-files 11/03/2014 04:20 PM <DIR> msdt 11/03/2014 04:20 PM <DIR> msdtadmin 12/03/2014 09:18 AM 15,354 MSIae3b0.LOG 10/03/2014 09:45 AM <DIR> plugtmp 11/03/2014 02:52 PM <DIR> plugtmp-1 12/03/2014 08:31 AM <DIR> plugtmp-2 11/03/2014 04:26 PM 33,806 PrintPreview.hta 09/03/2014 04:50 PM <DIR> scoped_dir1220_13703 11/03/2014 03:11 PM <DIR> scoped_dir2180_1529 08/03/2014 05:42 PM <DIR> scoped_dir2240_3867 09/03/2014 05:44 PM <DIR> scoped_dir2416_24114 11/03/2014 03:19 PM <DIR> scoped_dir2684_2956 09/03/2014 05:06 PM <DIR> scoped_dir3584_16832 11/03/2014 03:45 PM <DIR> scoped_dir3704_8079 11/03/2014 03:30 PM <DIR> scoped_dir3744_5238 09/03/2014 05:03 PM <DIR> scoped_dir3804_16087 12/03/2014 03:18 AM <DIR> scoped_dir3940_12787 10/03/2014 10:14 AM <DIR> scoped_dir3984_21478 11/03/2014 02:54 PM <DIR> scoped_dir7148_30972 09/03/2014 04:55 PM 802 StructuredQuery.log 09/03/2014 11:25 AM <DIR> Temp1_OCZToolbox_v4.5.0.227_Windows.zip 11/03/2014 06:42 PM 0 tmp318E.tmp 11/03/2014 06:42 PM 340 tmp318E.url 11/03/2014 06:42 PM 0 tmp318F.tmp 11/03/2014 06:42 PM 210 tmp318F.vbs 12/03/2014 03:18 AM 1,085 TWAIN.LOG 12/03/2014 03:18 AM 3 Twain001.Mtx 12/03/2014 03:18 AM 156 Twunk001.MTX 09/03/2014 05:44 PM 0 Twunk002.MTX 09/03/2014 04:50 PM 1,869 wmsetup.log 12/03/2014 03:18 AM <DIR> WPDNSE 10/03/2014 10:00 AM <DIR> _av4_ 10/03/2014 10:08 AM <DIR> _avast4_ 42 File(s) 1,787,445 bytes 31 Dir(s) 65,192,161,280 bytes free
=== Verbose logging started: 12/03/2014 9:18:52 Build type: SHIP UNICODE 5.00.7601.00 Calling process: d:\f0f1f04a0b4e0caf1f\amd64\Setup.exe === MSI (c) (B8:B8) [09:18:52:379]: Cloaking enabled. MSI (c) (B8:B8) [09:18:52:379]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (B8:B8) [09:18:52:380]: End dialog not enabled MSI (c) (B8:B8) [09:18:52:380]: Original package ==> d:\f0f1f04a0b4e0caf1f\amd64\epp.msi MSI (c) (B8:B8) [09:18:52:380]: Package we're running from ==> d:\f0f1f04a0b4e0caf1f\amd64\epp.msi MSI (c) (B8:B8) [09:18:52:382]: APPCOMPAT: Compatibility mode property overrides found. MSI (c) (B8:B8) [09:18:52:382]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E102B843-786A-4F58-AF75-6504570E207B}'. MSI (c) (B8:B8) [09:18:52:382]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (B8:B8) [09:18:52:383]: MSCOREE not loaded loading copy from system32 MSI (c) (B8:B8) [09:18:52:385]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E102B843-786A-4F58-AF75-6504570E207B}'. MSI (c) (B8:B8) [09:18:52:385]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (B8:B8) [09:18:52:385]: Transforms are not secure. MSI (c) (B8:B8) [09:18:52:385]: Note: 1: 2205 2: 3: Control MSI (c) (B8:B8) [09:18:52:385]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Ralph\AppData\Local\Temp\MSIae3b0.LOG'. MSI (c) (B8:B8) [09:18:52:385]: No Command Line. MSI (c) (B8:B8) [09:18:52:385]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{C46130FB-F111-42CD-B47C-BF2DB79F4CB0}'. MSI (c) (B8:B8) [09:18:52:385]: Product Code passed to Engine.Initialize: '(none)' MSI (c) (B8:B8) [09:18:52:385]: Product Code from property table before transforms: '{E102B843-786A-4F58-AF75-6504570E207B}' MSI (c) (B8:B8) [09:18:52:385]: Product Code from property table after transforms: '{E102B843-786A-4F58-AF75-6504570E207B}' MSI (c) (B8:B8) [09:18:52:385]: Product not registered: beginning first-time install MSI (c) (B8:B8) [09:18:52:385]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (c) (B8:B8) [09:18:52:385]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (c) (B8:B8) [09:18:52:385]: User policy value 'SearchOrder' is 'nmu' MSI (c) (B8:B8) [09:18:52:385]: Adding new sources is allowed. MSI (c) (B8:B8) [09:18:52:385]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (c) (B8:B8) [09:18:52:385]: Package name extracted from package path: 'epp.msi' MSI (c) (B8:B8) [09:18:52:385]: Package to be registered: 'epp.msi' MSI (c) (B8:B8) [09:18:52:386]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c) (B8:B8) [09:18:52:386]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'. MSI (c) (B8:B8) [09:18:52:386]: TRANSFORMS property is now: MSI (c) (B8:B8) [09:18:52:386]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'. MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\Favorites MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\Documents MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Recent MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\SendTo MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Templates MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (c) (B8:B8) [09:18:52:386]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Local MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\Pictures MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Start Menu MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\Users\Ralph\Desktop MSI (c) (B8:B8) [09:18:52:387]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates MSI (c) (B8:B8) [09:18:52:388]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (c) (B8:B8) [09:18:52:388]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (c) (B8:B8) [09:18:52:390]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation MSI (c) (B8:B8) [09:18:52:390]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated. MSI (c) (B8:B8) [09:18:52:390]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'. MSI (c) (B8:B8) [09:18:52:390]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (c) (B8:B8) [09:18:52:390]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (B8:B8) [09:18:52:390]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Ralph'. MSI (c) (B8:B8) [09:18:52:390]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (B8:B8) [09:18:52:390]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'd:\f0f1f04a0b4e0caf1f\amd64\epp.msi'. MSI (c) (B8:B8) [09:18:52:390]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'd:\f0f1f04a0b4e0caf1f\amd64\epp.msi'. MSI (c) (B8:B8) [09:18:52:390]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (c) (B8:B8) [09:18:52:390]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI MSI (c) (B8:B8) [09:18:52:390]: EEUI - Disabling MsiEmbeddedUI in quiet mode === Logging started: 12/03/2014 9:18:52 === MSI (c) (B8:B8) [09:18:52:390]: Machine policy value 'DisableRollback' is 0 MSI (c) (B8:B8) [09:18:52:390]: User policy value 'DisableRollback' is 0 MSI (c) (B8:B8) [09:18:52:390]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'. MSI (c) (B8:B8) [09:18:52:390]: Creating MSIHANDLE (1) of type 790537 for thread 1976 MSI (c) (B8:B8) [09:18:52:390]: MsiOpenPackageEx is returning 0 MSI (c) (B8:B8) [09:18:52:390]: Closing MSIHANDLE (1) of type 790537 for thread 1976 === Verbose logging stopped: 12/03/2014 9:18:52 ===
0 members, 1 guests, 0 anonymous users
Community Forum Software by IP.Board
Licensed to: Geeks to Go, Inc.