[MJP4628]

Ok. I was able to reboot in Safe Mode and same Error comes up.

[Advertisements]

Another note, not sure if it is suppose to happen or not. But in safe mode a windows help and support window pops up as well.

[MJP4628]

Another note, not sure if it is suppose to happen or not. But in safe mode a windows help and support window pops up as well.

[Pyxis]

Yes, both really appear in Safe Mode. Given the results, the error is looking like it is of Windows. Which button worked, by the way?

• Step 1
  
  Let's use Event Viewer to determine the faulting application.
  • Press the Windows and R buttons together. The Run prompt should appear.
  • Type in eventvwr.msc and press OK.
  • On the left navigation pane, expand Windows Logs > Application.
  • On the opposite side, select Filter Current Log.... Check Error and Warning > OK.
  • Click on the first entry. Scroll down until you reach the end of today's log. While holding Shift, click on the last entry to select all pertinent logs.
  • Once everything needed is highlighted, right-click and choose Save Selected Events.... Save the result both as .txt and .evtx.
  • Attach both logs in your next post.

• Logs to Post
  
  In summary of the above, I will need you to post the following log(s):
  • *.txt (Event Viewer)
  • *.evtx  (Event Viewer)

[MJP4628]

I believe is was f3 and then f8 for safemode. Please see below attached log file. When I went to upload the .evtx file it said I am not permitted to upload this kind of file.

Attached Files

•  842015.txt   17.86KB   303 downloads

[Pyxis]

That didn't list what we wanted.

• Step 1
  • Press the Windows and R buttons together. The Run prompt should appear.
  • Type in eventvwr.msc and press OK.
  • On the left navigation pane, expand Windows Logs > Application.
  • On the opposite side, select Filter Current Log.... Change Any time to Last 24 hours > OK
  • Press CTRL + F > Microsoft Visual C++ Runtime Library > Find Next.
  • An event will be highlighted. Click Cancel and double-click on the entry. Press Copy.
  • Post the result back here.
  • Repeat steps 5-7 for as long as there are returned results.

[MJP4628]

I could not do the Ctrl F Feature below is copy of log for last 24 hours.

 

Information 8/6/2015 8:00:24 AM Security-SPP 902 None

Information 8/6/2015 8:00:24 AM Security-SPP 1003 None

Information 8/6/2015 8:00:24 AM Security-SPP 1066 None

Information 8/6/2015 8:00:23 AM Security-SPP 900 None

Information 8/6/2015 8:00:22 AM Security-SPP 903 None

Information 8/6/2015 7:56:53 AM Windows Error Reporting 1001 None

Error 8/6/2015 7:56:34 AM Application Error 1000 (100)

Information 8/6/2015 7:55:37 AM dbupdate 0 None

Information 8/6/2015 7:55:33 AM dbupdate 0 None

Information 8/6/2015 7:54:53 AM Security-SPP 902 None

Information 8/6/2015 7:54:53 AM Security-SPP 1003 None

Information 8/6/2015 7:54:53 AM Security-SPP 1066 None

Information 8/6/2015 7:54:53 AM Security-SPP 900 None

Information 8/5/2015 4:49:22 PM Security-SPP 903 None

Information 8/5/2015 4:44:19 PM Security-SPP 902 None

Information 8/5/2015 4:44:19 PM Security-SPP 1003 None

Information 8/5/2015 4:44:19 PM Security-SPP 1066 None

Information 8/5/2015 4:44:19 PM Security-SPP 900 None

Information 8/5/2015 4:35:31 PM RestartManager 10001 None

Information 8/5/2015 4:35:30 PM RestartManager 10000 None

Information 8/5/2015 3:55:55 PM gupdate 0 None

Information 8/5/2015 3:53:28 PM dbupdate 0 None

Information 8/5/2015 3:53:24 PM dbupdate 0 None

Information 8/5/2015 2:56:03 PM Security-SPP 903 None

Information 8/5/2015 2:51:02 PM Security-SPP 902 None

Information 8/5/2015 2:51:02 PM Security-SPP 1003 None

Information 8/5/2015 2:51:02 PM Security-SPP 1066 None

Information 8/5/2015 2:51:02 PM Security-SPP 900 None

Information 8/5/2015 1:46:20 PM Security-SPP 903 None

Information 8/5/2015 1:41:17 PM Security-SPP 902 None

Information 8/5/2015 1:41:17 PM Security-SPP 1003 None

Information 8/5/2015 1:41:17 PM Security-SPP 1066 None

Information 8/5/2015 1:41:16 PM Security-SPP 900 None

Information 8/5/2015 1:36:41 PM Security-SPP 903 None

Information 8/5/2015 1:31:28 PM Security-SPP 902 None

Information 8/5/2015 1:31:28 PM Security-SPP 1003 None

Information 8/5/2015 1:31:28 PM Security-SPP 1066 None

Information 8/5/2015 1:31:27 PM Security-SPP 900 None

Information 8/5/2015 12:57:35 PM Defrag 258 None

Information 8/5/2015 12:57:33 PM Defrag 258 None

Information 8/5/2015 12:47:21 PM Security-SPP 903 None

Information 8/5/2015 12:42:16 PM Security-SPP 1003 None

Information 8/5/2015 12:42:16 PM Security-SPP 902 None

Information 8/5/2015 12:42:16 PM Security-SPP 1003 None

Information 8/5/2015 12:42:16 PM Security-SPP 1066 None

Information 8/5/2015 12:42:15 PM Security-SPP 900 None

Information 8/5/2015 12:40:09 PM Defrag 258 None

Information 8/5/2015 12:24:57 PM Security-SPP 903 None

Information 8/5/2015 12:19:56 PM Security-SPP 902 None

Information 8/5/2015 12:19:56 PM Security-SPP 1003 None

Information 8/5/2015 12:19:56 PM Security-SPP 1066 None

Information 8/5/2015 12:19:55 PM Security-SPP 900 None

Information 8/5/2015 10:19:15 AM Security-SPP 903 None

Information 8/5/2015 10:17:01 AM VSS 8224 None

Information 8/5/2015 10:14:58 AM dbupdate 0 None

Information 8/5/2015 10:14:54 AM dbupdate 0 None

Information 8/5/2015 10:14:45 AM gupdate 0 None

Information 8/5/2015 10:14:01 AM Security-SPP 902 None

Information 8/5/2015 10:14:01 AM Security-SPP 1003 None

Information 8/5/2015 10:14:01 AM Security-SPP 1066 None

Information 8/5/2015 10:14:01 AM Security-SPP 900 None

[MJP4628]

I think this is where the problem is in this file

 

Fault bucket 56146625, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

 

Problem signature:

P1: Explorer.EXE

P2: 6.1.7601.17567

P3: 4d672ee4

P4: msvcrt.dll

P5: 7.0.7601.17744

P6: 4eeb033f

P7: 40000015

P8: 000000000002a84e

P9: 

P10: 

 

Attached files:

C:\Users\MJP\AppData\Local\Temp\WER1F9.tmp.WERInternalMetadata.xml

 

These files may be available here:

C:\Users\MJP\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_48ffd1b55b5eba3ed1cdef23152253422e08_1f8045eb

 

Analysis symbol: 

Rechecking for solution: 0

Report Id: 2f02718c-3c32-11e5-9c5a-7824af82fbf7

Report Status: 0

[Pyxis]

• Step 1
  
  Download 'Windows Repair (All In One) by Tweaking.com' and save it to your desktop.
  • Simply double-click the program icon to run it. It will ask for administrator privileges.
  • Go through the installer. At the end of the process, the program screen should pop-up.
  • Navigate to Step 3: Optional:
    • Click Check. The scan will commence.
    • Select Do It if errors were found. Otherwise, proceed to the next step.
  • Navigate to Step 4: Optional:
    • Click Do It.
  • Navigate to Start Repairs and press Start. Choose No at the prompt.
    • Uncheck the following items:
      • 28 - Repair Windows 8 App Store
      • 29 - Repair Windows 8 Component Store
      • 30 - Restore Windows 8 COM+ Unmarshalers
    • Press Start to begin the process. It will take a while.
    • Note that a gray box will pop-up from time to time--this is normal.
  • Once done click the View Logs button.
    • Post the logs contained within the folder.
    • If you find it inconvenient, highlight all of the files (CTRL + A) > right-click on any of the items > Send to > Compressed (zipped) folder > Yes.
    • Attach the folder found at your desktop.

• Logs to Post
  
  In summary of the above, I will need you to post the following log(s):
  • *.txt (Windows Repair (All In One)

[MJP4628]

Ok. Please see attached zip file. 

Attached Files

•  Repair_Windows_Updates.zip   34.19KB   257 downloads

[MJP4628]

Something else I wanted to tell you as well. I had that  Ad.coupcoup thing again. I reset Google setting again and it went away though.

[Pyxis]

May I recommend AdBlock? That's bound to help prevent accidental clicks that will trigger adware. WOT is also a good addition. Anyway, are you still getting that error?

[MJP4628]

I will add that, thank you.

[Pyxis]

How are we doing? Is the error still there? 

[MJP4628]

I will try those if Ad Choice error comes up. In the meantime I just reset the google advanced setting and it went away. Still have the Microsoft Visual C++ Runtime Error :-(

 

[Pyxis]

I am consulting with my mentor so kindly bear with me as we look for a solution.