In msconfig there IS HP Service running...I don't know if that's the same thing. Nothing from HP in startup. Should I just go into file manager and delete the file?
"Bitmotion-New Tab" added in Chrome (can't get rid of it&#
Started by
tl79
, Jun 29 2017 05:18 PM
#167
Posted 05 July 2017 - 12:29 PM
tl79
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procexp:
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 60.57 0 K 4 K 0
procexp64.exe 20.32 23,212 K 54,996 K 2868 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
dwm.exe 5.89 43,060 K 34,060 K 764 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 4.21 0 K 0 K n/a Hardware Interrupts and DPCs
System 3.01 144 K 3,120 K 4
csrss.exe 1.92 1,980 K 5,192 K 5472 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
SynTPEnh.exe 1.54 4,808 K 17,876 K 2392 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
AvastSvc.exe 0.96 84,444 K 41,064 K 1688 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
chrome.exe 0.52 88,180 K 133,196 K 4676 Google Chrome Google Inc. (Verified) Google Inc
explorer.exe 0.35 26,016 K 71,392 K 5820 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.13 9,828 K 16,272 K 720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.13 68,740 K 108,104 K 968 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.10 5,420 K 6,064 K 2568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
services.exe 0.08 3,336 K 5,020 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
reader_sl.exe 0.07 1,648 K 6,348 K 2076 Adobe Acrobat SpeedLauncher Adobe Systems Incorporated (Verified) Adobe Systems
AvastUI.exe 0.07 18,120 K 24,792 K 3144 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.05 14,848 K 17,296 K 304 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
aswidsagenta.exe 0.02 19,976 K 24,680 K 4104 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
chrome.exe 0.01 52,516 K 87,584 K 2300 Google Chrome Google Inc. (Verified) Google Inc
taskhostw.exe 0.01 5,964 K 17,932 K 2404 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 68,612 K 69,432 K 400 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
stacsv64.exe < 0.01 2,120 K 4,344 K 1232 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
hpservice.exe < 0.01 1,280 K 2,340 K 1384 HpService Hewlett-Packard Company (Verified) Hewlett-Packard Company
WmiPrvSE.exe 2,520 K 8,652 K 5404 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe 1,460 K 2,496 K 1832 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,332 K 8,252 K 6092 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,268 K 3,196 K 588 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
SystemSettings.exe Suspended 13,396 K 41,704 K 5756 Settings Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 1,120 K 4,636 K 3292 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 1,024 K 2,604 K 2524 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 4,840 K 7,156 K 820 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,992 K 10,616 K 1644 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,360 K 12,804 K 1192 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,496 K 6,036 K 1300 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 35,296 K 42,476 K 1012 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,560 K 13,744 K 1088 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,248 K 5,380 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,656 K 17,320 K 1736 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 12,292 K 16,964 K 76 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,440 K 12,380 K 2312 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,568 K 15,664 K 1072 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,136 K 19,096 K 4276 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,552 K 18,700 K 740 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,704 K 7,008 K 1820 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 404 K 580 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
sihost.exe 5,272 K 20,168 K 5664 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 19,388 K 53,480 K 520 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
SearchUI.exe Suspended 72,988 K 130,752 K 3184 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 29,900 K 28,912 K 3436 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 9,444 K 32,584 K 1212 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,120 K 10,600 K 4960 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 84 K 15,592 K 2668
lsass.exe 5,504 K 9,796 K 652 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
fontdrvhost.exe 828 K 3,404 K 5852 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,220 K 9,556 K 4856 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 1,624 K 3,036 K 508 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
conhost.exe 1,200 K 1,396 K 1844 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 70,828 K 108,740 K 4988 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,504 K 9,568 K 580 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,448 K 10,100 K 5804 Google Chrome Google Inc. (Verified) Google Inc
BrYNSvc.exe 2,360 K 4,564 K 4300 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
backgroundTaskHost.exe Suspended 19,140 K 42,216 K 3632 Background Task Host Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,344 K 1,928 K 2236 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
ApplicationFrameHost.exe 7,260 K 21,148 K 3188 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
agr64svc.exe 600 K 600 K 2252 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 568 K 640 K 2228 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
#168
Posted 05 July 2017 - 02:33 PM
RKinner
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Is the Process Explorer log with or without battery?
Try unchecking HP Service. OK and reboot.
We don't have any HP programs in the installed list so I don't see why we need them.
Also see if you have this turned off:
http://www.thewindow...ry-optimization
(Off is better)
#169
Posted 05 July 2017 - 03:13 PM
tl79
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Process log was with battery.
Rebooting now after unchecking HP service.
The last link about updates was already set to OFF.
#170
Posted 05 July 2017 - 03:20 PM
tl79
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Process explorer with Ac connected, and Hp services unchecked:
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 56.25 0 K 4 K 0
procexp64.exe 26.23 22,056 K 53,212 K 924 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 4.25 132 K 1,632 K 4
svchost.exe 3.98 56,328 K 66,464 K 456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
dwm.exe 3.49 39,176 K 28,576 K 916 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 1.65 0 K 0 K n/a Hardware Interrupts and DPCs
AvastSvc.exe 1.50 73,876 K 40,236 K 1656 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
csrss.exe 0.82 1,912 K 4,716 K 608 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.47 25,408 K 69,360 K 2544 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
aswidsagenta.exe 0.46 18,632 K 31,276 K 4144 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
svchost.exe 0.40 36,024 K 59,408 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.15 5,060 K 10,800 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.13 4,056 K 9,168 K 824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
csrss.exe 0.10 1,516 K 4,124 K 516 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.06 8,004 K 21,240 K 720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
lsass.exe 0.03 4,928 K 13,660 K 652 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe 0.02 14,676 K 12,492 K 2204 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
SynTPEnh.exe 0.01 4,564 K 17,312 K 2644 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
stacsv64.exe < 0.01 2,108 K 8,828 K 1256 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
TrustedInstaller.exe < 0.01 2,068 K 6,936 K 4008 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,564 K 13,032 K 4716 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,932 K 11,356 K 4480 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe 1,496 K 5,984 K 1756 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,148 K 9,160 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,180 K 4,860 K 588 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
TiWorker.exe 2,272 K 8,832 K 1272 Windows Modules Installer Worker Microsoft Corporation (Verified) Microsoft Windows
taskhostw.exe 5,488 K 15,328 K 3120 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 948 K 4,264 K 3440 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 1,052 K 4,200 K 2456 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 17,888 K 24,896 K 76 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,512 K 21,260 K 2176 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,008 K 17,152 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,688 K 14,828 K 1628 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,416 K 9,176 K 1372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,192 K 20,236 K 1052 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,204 K 11,116 K 1508 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 10,264 K 22,052 K 1016 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,960 K 18,268 K 2660 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,524 K 16,564 K 1692 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,700 K 6,168 K 4588 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,368 K 17,776 K 1504 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,708 K 14,164 K 1880 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 472 K 1,188 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 8,224 K 14,160 K 708 SmartScreen Microsoft Corporation (Verified) Microsoft Windows
sihost.exe 4,700 K 18,928 K 1768 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe 19,284 K 51,508 K 3696 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 4,012 K 7,648 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 42,852 K 86,548 K 3328 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 22,144 K 21,936 K 3948 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 6,356 K 22,408 K 2872 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,128 K 10,620 K 4308 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 0 K 8 K 2608
fontdrvhost.exe 828 K 3,344 K 4960 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 1,196 K 5,036 K 1764 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
BrYNSvc.exe 2,488 K 9,176 K 4068 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
audiodg.exe 7,116 K 11,212 K 1444 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,464 K 6,352 K 2196 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
agr64svc.exe 624 K 2,744 K 2168 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 648 K 2,848 K 2184 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
#172
Posted 05 July 2017 - 05:08 PM
tl79
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dvm.exe OR dwm.exe???
I clicked on the link...changed to plain color background. NOt much else to change; everything is turned off. Running proc exp now
#173
Posted 05 July 2017 - 05:09 PM
tl79
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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 58.26 0 K 4 K 0
procexp64.exe 21.39 23,588 K 55,144 K 2392 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
dwm.exe 8.43 48,996 K 41,300 K 916 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 4.38 0 K 0 K n/a Hardware Interrupts and DPCs
System 2.85 132 K 1,712 K 4
csrss.exe 1.80 1,920 K 4,372 K 608 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
SynTPEnh.exe 1.51 4,508 K 17,304 K 2644 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
WmiPrvSE.exe 0.39 2,508 K 8,660 K 3380 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
explorer.exe 0.30 32,388 K 85,344 K 2544 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.15 6,648 K 17,184 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.14 90,780 K 139,108 K 8 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.11 72,452 K 109,724 K 5992 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.10 5,216 K 11,100 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastSvc.exe 0.09 85,748 K 41,320 K 1656 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.03 7,564 K 22,428 K 720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe 0.03 19,716 K 41,100 K 2204 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
aswidsagenta.exe 0.02 19,580 K 32,624 K 4144 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
svchost.exe < 0.01 61,940 K 72,468 K 456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
stacsv64.exe < 0.01 1,996 K 8,800 K 1256 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
wlanext.exe 1,432 K 5,964 K 1756 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,076 K 9,172 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 948 K 4,812 K 588 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe 6,052 K 16,676 K 3120 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 916 K 4,260 K 3440 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 960 K 4,152 K 2456 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 31,424 K 53,464 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,260 K 9,424 K 824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,436 K 9,316 K 1372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,628 K 14,852 K 1628 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,056 K 20,876 K 1052 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,160 K 11,160 K 1508 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 12,928 K 21,452 K 76 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 13,208 K 25,680 K 1016 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,928 K 18,520 K 1692 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,352 K 21,388 K 2176 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,384 K 19,444 K 2660 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,312 K 17,880 K 1504 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,400 K 14,176 K 1880 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 408 K 1,160 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 8,420 K 14,884 K 1220 SmartScreen Microsoft Corporation (Verified) Microsoft Windows
SkypeHost.exe Suspended 4,732 K 332 K 6088 Microsoft Skype Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
sihost.exe 4,876 K 20,224 K 1768 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe 22,124 K 61,712 K 3696 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 2,916 K 7,284 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 44,420 K 92,036 K 3328 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 28,308 K 30,632 K 3948 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 20,516 K 39,268 K 2872 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,120 K 10,648 K 5712 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 44 K 3,148 K 2608
lsass.exe 4,904 K 13,832 K 652 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
fontdrvhost.exe 828 K 3,000 K 4960 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,216 K 9,500 K 5920 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 1,480 K 4,032 K 516 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
conhost.exe 1,140 K 5,024 K 1764 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 57,420 K 96,808 K 5172 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 72,492 K 107,624 K 2312 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,428 K 9,600 K 6076 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,492 K 9,216 K 6024 Google Chrome Google Inc. (Verified) Google Inc
BrYNSvc.exe 2,268 K 9,084 K 4068 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
audiodg.exe 7,252 K 13,220 K 2100 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,248 K 6,284 K 2196 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
ApplicationFrameHost.exe 4,332 K 19,224 K 4216 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
agr64svc.exe 600 K 2,744 K 2168 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 568 K 2,824 K 2184 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
#174
Posted 05 July 2017 - 05:30 PM
RKinner
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Malware Expert
oops dwm
Odd it got worse. Put it back.
Let's check the boot log;
Search for
msconfig
hit Enter
Under Boot, check Boot Log
OK
Reboot.
Once it comes back find
c:\Windows\ntbtlog.txt
open it and copy the text and paste it then go back into msconfig uncheck Boot Log. OK. No need to reboot.
This is a hidden location so you will need to tell Windows to let you see it:
#175
Posted 05 July 2017 - 05:41 PM
tl79
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Microsoft ® Windows ® Version 10.0 (Build 14393)
7 5 2017 18:38:26.486
BOOTLOG_LOADED \SystemRoot\system32\ntoskrnl.exe
BOOTLOG_LOADED \SystemRoot\system32\hal.dll
BOOTLOG_LOADED \SystemRoot\system32\kd.dll
BOOTLOG_LOADED \SystemRoot\system32\mcupdate_GenuineIntel.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\werkernel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLFS.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\tm.sys
BOOTLOG_LOADED \SystemRoot\system32\PSHED.dll
BOOTLOG_LOADED \SystemRoot\system32\BOOTVID.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\FLTMGR.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\msrpc.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ksecdd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\clipsp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cmimcext.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ntosext.sys
BOOTLOG_LOADED \SystemRoot\system32\CI.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\cng.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Wdf01000.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WDFLDR.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\acpiex.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\WppRecorder.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ACPI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WMILIB.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelpep.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WindowsTrustedRT.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pcw.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\msisadrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vdrvroot.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\pdc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\CEA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\partmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\spaceport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgrx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mountmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storahci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\EhStorClass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fileinfo.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Wof.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\NTFS.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Fs_Rec.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndis.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NETIO.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecpkg.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpip.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fwpkclnt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wfplwfs.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswVmm.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswRvrt.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\fvevol.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volume.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volsnap.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdyboost.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\mup.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\iorate.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hwpolicy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\disk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLASSPNP.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbuniva.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbloga.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbidsha.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cdrom.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswSP.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswSnx.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\filecrypt.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Null.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Beep.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswKbd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicDisplay.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicRender.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Npfs.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Msfs.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdx.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\netbt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswRdr2.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwififlt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pacer.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\netbios.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rdbss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\nsiproxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\npsvctrig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mssmbios.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\gpuenergydrv.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\dfsc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbidsdrivera.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ahcache.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_a140581a8f8b58b7\CompositeBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kdnic.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\umbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelppm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CmBatt.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\igdkmd64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbuhci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbehci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HDAudBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\bcmwl63al.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifibus.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\Rt64win7.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\i8042prt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HpqKbFiltr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\SynTP.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\enecir.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Smb_driver_Intel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wmiacpi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Accelerometer.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\serscan.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ksthunk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\NdisVirtualBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\swenum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\circlass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdpbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbhub.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\stwrt64.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\agrsm64.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\modem.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\IntcHdmi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hidir.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbccgp.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\usbvideo.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\monitor.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\mmcss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wcifs.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\luafv.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\storqosflt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswMonFlt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wcnfs.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\registry.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswStm.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\mslldp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\rspndr.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\wanarp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\lltdio.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndisuio.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\nwifi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\condrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifimp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\HTTP.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WudfPf.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\bowser.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb20.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mpsdrv.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srvnet.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv2.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\peauth.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Ndu.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpipreg.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb10.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tunnel.sys
#176
Posted 05 July 2017 - 05:45 PM
RKinner
-
- Expert
-
- 24,727 posts
Malware Expert
Looks OK. Go to https://www.intel.co...ort/detect.html
and get the Intel® Driver Update Utility. See if they have any new software or drivers for you.
#177
Posted 05 July 2017 - 05:57 PM
tl79
- Topic Starter
-
- Member
-
- 186 posts
Member
Got to install driver and got a message "unknown error"
#178
Posted 05 July 2017 - 06:00 PM
RKinner
-
- Expert
-
- 24,727 posts
Malware Expert
Did you right click on the download and Run As Admin?
#179
Posted 05 July 2017 - 06:07 PM
tl79
- Topic Starter
-
- Member
-
- 186 posts
Member
Nope, just double clicked. Trying run as admin now.
#180
Posted 05 July 2017 - 06:08 PM
tl79
- Topic Starter
-
- Member
-
- 186 posts
Member
Same thing, unknown error.
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