[miahmelll]

I know little to nothing of how to interpret the logs produced from my SUPERAnti Spyware report. I know my computer has been hijacked or infiltrated to some extent. My settings keep changing. It will not allow me to enable virus and threat protection and so much more. My brother was involved with some bad people I guess. I do not know nor was I involved with these individuals. My brother died four years ago, and I believe a very sophisticated hacker has assumed operation of my personal computer somehow. I don't know hardly enough to know positively if this has happened, or how it happened. I don't know how to remove it. I need to know and protect myself and my privacy. If someone super knowledgeable in the area could please very please assist me, I need it greatly. Thank you.

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• Get FRST from http://www.bleepingc...very-scan-tool/You need to download the appropriate tool for your PC.  If you don't know if you have a 32 or 64 bit system get them both.  Only one will work and that's the right one.
• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Check the Addition.txt box
• Press Scan button.
• It will produce a log called FRST.txt in the same directory the tool is run from.  
• Please copy and paste log back here.
• It will generate another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

Smart Screen, Windows Defender and Avast have all been blocking FRST recently.  It's a false positive so pause your antivirus when downloading or running FRST.  If you get a message saying Smart Screen has blocked it you can click on More Info and you will see an option to Run Anyway.


 

[RKinner]

• Get FRST from http://www.bleepingc...very-scan-tool/You need to download the appropriate tool for your PC.  If you don't know if you have a 32 or 64 bit system get them both.  Only one will work and that's the right one.
• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Check the Addition.txt box
• Press Scan button.
• It will produce a log called FRST.txt in the same directory the tool is run from.  
• Please copy and paste log back here.
• It will generate another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

Smart Screen, Windows Defender and Avast have all been blocking FRST recently.  It's a false positive so pause your antivirus when downloading or running FRST.  If you get a message saying Smart Screen has blocked it you can click on More Info and you will see an option to Run Anyway.