[RKinner]

Was reading through the instructions for the cleansilverlight.cmd file.

 

Looks to me like their instructions will leave you with a file called cleansilverlight.cmd.txt  You might retry by using this guy's version of the program:

 

Download the zip:

http://1337admin.org...Silverlight.zip

Save and then right click and Extract All Extract.  You should see CleanSilverlight.cmd.  Right click on it and Run As Admin.

 

This one has a pause at the end so it will stop and not vanish so you can see if there were any errors.

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Should I uninstall using Windows program or Revo or just use the link you sent.  Was not sure if the link was meant for a cleanup after an uninstall or if it did the uninstall. Thanks.

[joseph456]

Should I uninstall using Windows program or Revo or just use the link you sent.  Was not sure if the link was meant for a cleanup after an uninstall or if it did the uninstall. Thanks.

[RKinner]

Uninstall first then try the cmd file.

[joseph456]

Uninstalled with Revo and used moderate scan, ran CMD file.  Same result - this optional update:

 

Microsoft Silverlight (KB4481252)

Download size: 12.5 MB

Update type: Optional

Microsoft Silverlight is a Web browser plug-in for Windows and Mac OS X that delivers high quality video/audio, animation, and richer Website experiences in popular Web browsers.

More information:
http://go.microsoft....?LinkId=2050218

Help and Support:
http://go.microsoft..../?LinkID=105787

 

Attached Thumbnails

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[joseph456]

Ok - Microsoft wins on this one.  Did a System Restore and leaving Microsoft Silverlight on until a solution comes along.  Unless you think I should do something different.

 

When you assisted me with this computer, you noticed that I have two computers with the same name.  I am using Verizon Fios which allows up to five computers on the system.  Should I change the name of one of them and do I have do anything other than that for example: "ipconfig /flushdns" or anything else you would suggest.

[RKinner]

Since it's Win 7 which Microsoft no longer supports there won't be a lot of updates in the future so you could just turn off Windows Update service.

 

If you change the name on one I suppose ipconfig /flushdns on the other one is a good idea.

[joseph456]

Was not sure you were there.  Having an advanced problem now. System is restarting but now at a blinking screen.  I tried various options in safe mode none worked. Started a new topic but would rather work with you. 

Edited by joseph456, 11 December 2020 - 09:33 PM.

[RKinner]

Just going to bed.  What happened? 

[joseph456]

Sorry.  Computer upon booting just keeps blinking

[RKinner]

Do you see the PC maker's logo before the blinking starts?

[joseph456]

Yes  It says "Please Wait" then goes to a blank desktop screen with Windows 7 Professional on the bottom and then keeps blinking without going any further

Edited by joseph456, 11 December 2020 - 11:03 PM.

[RKinner]

Does it look like this:

 

Can you go into Safe Mode?

 

(Reboot and when you see the maker's logo, hear a beep or it talks about F8, start tapping the F8 key slowly.  Keep tapping until the Safe Mode Menu appears and choose Safe Mode with Networking.  Login with your usual login.)

 

[joseph456]

I can boot into Safe Mode w/ Networking but then it blinks just like it blinks without safe mode.  Before I heard from you after the pushing F8 I did try to go to the command prompt and ran checkdsk and that was ok. I ran SFC  and it said it repaired some files and then said "Windows Resource Protection found corrupt files but was unable to fix some of them"

[RKinner]

See if you can do this in command prompt:

findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \junk.txt

notepad  \junk.txt

If notepad opens it should show you what files could not be fixed.

 

Sorry but I've got to go to bed now.

[joseph456]

Found the corrupt file was wimgapi.dll and followed these instructions

 

https://support.micr...orrupted-system

 

to replace at c:\windows\system32 ran SFC /Scannow - still corrupt  then replaced it at x:\windows\system32 and ran sfc - still corrupt Did a system restore and restarted then I get this "Interactive logon process initialization has failed.  Please consult the event log for more details"