[rybards]

Okay, will do.

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I did it, but my laptop did not boot using the USB. It booted normally. I tried it several times at different ports.

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[rybards]

I did it, but my laptop did not boot using the USB. It booted normally. I tried it several times at different ports.

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[DR M]

Have you saved the changes you did? Usually F10 does this.

[rybards]

Yes, I have. F10, save and exit-- enter.

Edited by rybards, 26 June 2021 - 01:51 PM.

[DR M]

Well, it's time to get advice from a Windows expert here. I believe that the Lecacy boot order must be enabled instead of UEFI, but give me some time to ask someone else to see what is happening.

[rybards]

Sure. Thank you for your patience.

[DR M]

Hi, Ryan.

 

My instructions are based on the last screenshot you posted here: http://www.geekstogo...-7#entry2659729

 

1. Enable Legacy support which is now shown as Disabled

 

2. Under the Legacy Boot Order, change the boot order so that the USB CD/DVD ROM Drive to be first

 

3. Save > F10

 

4. Restart and shut down

 

5. Insert the Media Tool with the Windows 10 

 

6. Restart

 

7. In the lilac window that will appear, choose Repair.

 

8. Troubleshoot > Reset

 

Let me know if things ran smoothly this time.

[rybards]

Hi DR M,

 

It still didn't work. After enabling the legacy boot and saving it, the screenshot below appeared. I was trying to key in the code (0354 + ENTER), but nothing was showing/happening. Then, my PC suddenly went black and booted the OS normally.

 

Is it possible that the USB is the problem? I'm using an old USB. I just deleted its contents.

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[DR M]

Have you also changed the boot order with the Legacy Boot Option enabled?

 

If yes, shut down, insert the USB and restart. 

(If you have the USB yet...)

[rybards]

Yes, I changed the order, too. The first one is USB CD/DVD ROM Drive, then I saved it (F10 + enter). After that, I shut down the PC, inserted the USB, then turned the laptop on. It booted the OS normally.

[DR M]

Since you deleted the USB content, create it from the beginning is something you have to do now.
 
See here: Download Windows 10 (microsoft.com)
 
Make sure to choose Create installation media for this PC, NOT FOR ANOTHER PC.

[rybards]

Hi. No, I meant I deleted its content before creating a media tool with it. Now this is what it has after creating the tool last time. Thank you!

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[DR M]

USB seems fine.

 

Now we have to boot the computer with it. 

[rybards]

When I used it earlier, it didn't work.

 

http://www.geekstogo...-7#entry2659747

Edited by rybards, 27 June 2021 - 04:15 AM.

[DR M]

Hi, Ryan.

 

Since the computer is clean from malware and since there are experts on the Windows 10 operating system, I recommend you to open a new thread at the Windows 10 Forum. Say that the computer was tested for malware here, providing a link to this thread, and that I sent you for assistance there. Hopefully one of the experts there will help you solve your computer's issues.