[redleader74]

It's been a while since I last got infected.   This time it's some kind of fake Windows Defender Virus.  Attached is screen shot.  The computer is completely disabled and stuck on this screen even after reboot, etc.  Help is much appreciated.  Thanks in advance. 

Attached Thumbnails

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This is a well known Tech Support SCAM do not click anything on that page and do not phone that number.

When this happens, open Task Manager (Ctrl + Shift + Esc)

On the processes tab, locate your browser and end task on that

You can then continue to user your PC and browse the Internet

This is caused by a browser re-direct on a page you are visiting, try to avoid any page that jumps out to this sort of page . . .

[zep516]

This is a well known Tech Support SCAM do not click anything on that page and do not phone that number.

When this happens, open Task Manager (Ctrl + Shift + Esc)

On the processes tab, locate your browser and end task on that

You can then continue to user your PC and browse the Internet

This is caused by a browser re-direct on a page you are visiting, try to avoid any page that jumps out to this sort of page . . .

[redleader74]

Great! Thanks for the quick help....much simpler than I thought. 

[redleader74]

Great! Thanks for the quick help....much simpler than I thought. 

[zep516]

You're entirely welcome!

[JSntgRvr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.