[mx842]

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I really don't recognize this environment. Give me some time and I'll be back to you tomorrow. 

[DR M]

I really don't recognize this environment. Give me some time and I'll be back to you tomorrow. 

[mx842]

[mx842]

[mx842]

Ok sounds good

[DR M]

Oh, your last screenshot is what I would like to see! 

 

Disable the option under the Windows Security Center. 

 

Restart, and check Windows Defender, if it is now enabled. 

[mx842]

MsMpEng.exe is running

[mx842]

In task manager it also says that Malwarebytes is running

[DR M]

Check Windows Security

• Go to Settings (Windows icon on the keyboard + i)
• Select Update & Security
• From the left pane, Windows Security
• Open Windows Security
• Take a screenshot of the Security at a glance window

[mx842]

 

[DR M]

So, everything is good now. As to Malwarebytes, you downloaded the Beta version, that is how the different environment is explained.
 
If no other questions/issues/concerns...

The following tool will remove the tools we used as well as reset system restore points:

Download KpRm by kernel-panik and save it to your desktop.

• Right-click kprm_(version).exe and select Run as Administrator.
• Read and accept the disclaimer.
• When the tool opens, ensure all boxes under Actions are checked.
• Under Delete Quarantines select Delete Now, then click Run.
• Once complete, click OK.
• A log will open in Notepad titled kprm-(date).txt.
• Please copy and paste its contents in your next reply.

Note: If there is a warning about this tool, go on to download it, since it is a false/positive. Choose More info and continue from there.

[mx842]

 

For some reason it won't let me run it. see box top right

 

 

 

[DR M]

Choose See more and then follow the prompts to keep it. 

[mx842]

I've done that several times but nothing happens. When I hit keep it the box goes away and the downloads folder closes

[mx842]

Ok, it finally gave me another box with keep anyway and hopefully it will open now