Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Confused About iTunes


Best Answer Channeal , 29 October 2024 - 08:53 AM

Thanks for responding, Phill. The old brain is not as good these days as it once was (not that it was ever very good regarding technical matters! ) Go to the full post »


  • Please log in to reply

#1
Channeal

Channeal

    Member

  • Member
  • PipPipPip
  • 898 posts

Hiya,

 

I am 73 and have used iTunes for many years to download music, although I have not used it much recently due to health problems.

 

This morning, I bought a couple of tracks and the purchase went through okay. Then I tried to buy Coldplay's new album (yes, I know I am old - but I love Coldplay! :yes:). I went into the album page and clicked to buy the album as usual. The purchase seemed to go through okay, but I cannot find the album anywhere on my computer and it is not shown as a recent purchase along with the two tracks I bought before.

 

On the album page in the iTunes store, it does say 'purchased' alongside each track. There is however a red button on the top right of the page inviting me to 'Start Your Trial' and if I try clicking on that is trying to get me to sign up for Apple Music which is £10.99 a month after the first free month. I do not want that - I just want to play the album in iTunes as usual! If I had known this was going to happen, I would have just purchased a CD from Amazon instead.

 

I guess I am just out of touch these days! :( Please can anyone explain what is going on?

 

Thank you.

 

UPDATE I solved the problem! For some reason, the album had downloaded to another music folder on Drive C, whereas it usually all goes to Drive D. I have transferred the files to the correct location now, so all is well. I was stupidly trying to over-complicate the problem! Sorry to have bothered you guys.

 

Chris.


Edited by Channeal, 27 October 2024 - 11:09 AM.

  • 1

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 25,094 posts

Glad you got it sorted and thanks for letting us know the outcome  :thumbsup:


  • 0

#3
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 898 posts
✓  Best Answer

Thanks for responding, Phill. 

The old brain is not as good these days as it once was (not that it was ever very good regarding technical matters! :laughing:)


  • 0

#4
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 25,094 posts

You are welcome Chris  :)

 

Fwiw, you are the second person that admits to liking Coldplay, Chris Martin being the only other one  :lol:


  • 0

#5
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 898 posts

Not a lot I can say in answer to that! 

 

Maybe my taste in music is as poor as my ability to sort technical stuff! :lol:


  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP