[ChiefTui]

SPECS:

- AMD Ryzen 7 9800x3D

- MSI PRO B650-S WIFI (MS-7E26)

- Patriot Viper Venom DDR5 32GB (2 x 16GB) 6000MHz

- AMD Radeon RX 6950 XT

- SeaSonic B12 BC-850 PSU

 

As the title says, when this happens it also doesn't do the usual “shutting down” loading screen. It just gets instantly black and the pc is off within a second as if someone pulled the plug.

I recently upgraded my pc, and I'm 99% sure everything during the installation went fine. All cables are connected properly etc. I don't understand a lot about pc's, just how to build one. But from what I'm experiencing, it looks like something's wrong with de PSU or anything power related.

I also don't think it's an overheating issue because I had that once with my old pc, but it told me what went wrong, and it actually shows the “shutting down” part when that happened.

EDIT: I checked my temps while playing on my other screen as well my gpu wont go higher than 80 °C. Kinda forgot to check my CPU temp, so I will try that when I play again.

I also don't think it is my PSU. Since I changed the PSU when it was broken (company gave me a new one under warranty) so it is basically brand new.

I should also mention that it specifically happened only when playing counter-strike 2 so far, but it happens sometimes, not all the time. For example, I played 4 hours of CS2 and nothing happened and the next day it turned off 2 times within 1 hour of playing CS2.

From what I have searched and heard from friends, 850 W should be enough for my pc, so it's not like I am not getting enough power.

 

A few options I haven't done:

Updating my BIOS, I can update my BIOS, not sure if this will help. I heard it has risk to it as well.

Clean reset my pc, which I personally don't think it will help since I already did this directly after upgrading my pc.

Any advice/ help is very appreciated!

Thanks in advance!

 

PS: If I missed a detail or said something wrong my bad, dont know a lot about pc's

Let me know if I missed mentioning something

Update: BIOS update didnt fix it, it just happened again in the same game

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Couple of points to mention regarding the above;

 

AMD Ryzen 7 9800x3D

Patriot Viper Venom DDR5 32GB (2 x 16GB) 6000MHz

 

 

The RAM is not appropriate for your CPU, AMD state here up to 5600/MT/s for DDR5 and if you have EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

 

Patriot do advise end users of this, see note here

 

AMD Radeon RX 6950 XT

SeaSonic B12 BC-850 PSU

 

 

You have a high end rig being powered by an entry level PSU.

 

Seasonic make very good PSUs but they must only be used accordingly and no Bronze efficiency rated PSU should be included in a high end - gaming rig that has a dedicated add on GPU.

 

If your GPU is one of AMDs own it needs a minimum of an 850W or above Gold efficiency rated PSU from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, seven year warranty minimum but preferably ten.

 

Is the GPU an AMD card or a third party such as ASUS, Gigabyte or Sapphire etc.

 

 

Do the below and include the log when you post back regarding the brand of the GPU.

 

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

 

[phillpower2]

Couple of points to mention regarding the above;

 

AMD Ryzen 7 9800x3D

Patriot Viper Venom DDR5 32GB (2 x 16GB) 6000MHz

 

 

The RAM is not appropriate for your CPU, AMD state here up to 5600/MT/s for DDR5 and if you have EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

 

Patriot do advise end users of this, see note here

 

AMD Radeon RX 6950 XT

SeaSonic B12 BC-850 PSU

 

 

You have a high end rig being powered by an entry level PSU.

 

Seasonic make very good PSUs but they must only be used accordingly and no Bronze efficiency rated PSU should be included in a high end - gaming rig that has a dedicated add on GPU.

 

If your GPU is one of AMDs own it needs a minimum of an 850W or above Gold efficiency rated PSU from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, seven year warranty minimum but preferably ten.

 

Is the GPU an AMD card or a third party such as ASUS, Gigabyte or Sapphire etc.

 

 

Do the below and include the log when you post back regarding the brand of the GPU.

 

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

 

[ChiefTui]

 

 

The RAM is not appropriate for your CPU, AMD state here up to 5600/MT/s for DDR5 and if you have EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

 

Patriot do advise end users of this, see note here

 

 

First of all, Thanks for replying.

 

Second of all,

Sorry for the late response, my pc hasn't randomly shut off in a week at least, so I kinda forgot about the post I made.

Would the issue be fixed if I turned of EXPO? Or better yet, is there a way to manually set the RAM speed at 5600mhz instead of 6000mhz?

 

Also, do you recommend me to upgrade my PSU ASAP? Or can I stick with this one if I don't have the budget right now to upgrade?

I'm not sure which brand my GPU is. I'm about 90% sure that it's one of AMD's own.
I'm not currently home, so if I don't forget i'll run the MiniToolBox thing when i'm home.

 

Thanks in advance!