[G8M3R4L1F3]

I have a 5800x 3d asus tuff gaming b550 and 6800xt. Bios version 3607 i go in to play a game it crashes and popup rendering device stops working or just a bluescreen ....can anyone help will give more info if needed

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What games are involved.

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 

 

You need to post the brand and model name or number for the RAM ( including the amount, number of sticks and speed ) the GPU if not a stock AMD card and the PSU (power supply unit) providing these details will enable helpers to better assist you. 

[phillpower2]

What games are involved.

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 

 

You need to post the brand and model name or number for the RAM ( including the amount, number of sticks and speed ) the GPU if not a stock AMD card and the PSU (power supply unit) providing these details will enable helpers to better assist you. 

[G8M3R4L1F3]

ok for memory i have ..patriot viper elite 2 4000mhz 2 sticks. In bios i have them set 3600mhz flk 1800mhz.powersupply agt 850watt psu..videocard is xfx speedster merc319 6800xt and ty for ur support.

Edited by G8M3R4L1F3, 19 February 2025 - 12:14 PM.

[phillpower2]

Best Answer

We are missing your crash dmps.

 

The RAM is not appropriate for your CPU, AMD state here up to 3200MHz/MT/s and if you have DOCP/EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

 

Restore the MBs default factory settings in the BIOS, be sure to save the new settings before you exit, once done, restart the PC.

 

You should also make sure that the Windows Power Plan is set to Balanced and not High Performance or Ryzen Balanced. 

 

.powersupply agt 850watt psu

 

 

We need the brand and model name or number, 850W sounds great but it means nothing when we don't know the quality or as we quite often find a lack of quality.

 

You are welcome 

[G8M3R4L1F3]

ty so much it solved my prob....u rock

[phillpower2]

You are welcome and thank you for the follow up 

 

Just to add should you come back, leave things as they are for a day or two and if still okay manually OC the RAM to 1.14V and 3200MHz in the BIOS and see how that goes.