[goodtimes]

I had a virus a few weeks ago. I scaned my system with AVG and the virus was removed. Now I keep getting a message that I have a trojan horse virus on my computer and to run my anti-virus, but when I run AVG there's no virus detected.
Also when I boot up my system I get a message that says DrWatson Postmortem Debugger is operating incorrectly will need to shut down please save open applications. When I click ok my system freeze up. I've ran spybot and ad-aware SE personal but I still get the same message. I went into the registry and disabled DrWatson Postmortem Debugger but I don't won't to keep my system this way because when I reboot up my system with it disabled I get memory errors. I downloaded HiJackThis and ran a scan. If you can give me any assistance I would really appreciate it.


Logfile of HijackThis v1.98.2
Scan saved at 8:58:10 PM, on 12/5/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\FileFreedom\filefreedom.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Kill Popup\KillPopup.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\SED\SED.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Kill Popup\KillPopup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Mia\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myway.com...earch/?ptnrS=BW
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [FileFreedom] C:\Program Files\FileFreedom\filefreedom.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Kill Popup] C:\Program Files\Kill Popup\KillPopup.exe
O4 - HKLM\..\Run: [Tesla] C:\PROGRA~1\Tesla\Tesla.exe /TRAY
O4 - HKLM\..\Run: [HRJTEOGR] C:\WINDOWS\HRJTEOGR.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Desktop Calendar] C:\Program Files\Desktop Calendar\Desktop Calendar.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\system32\msedpb.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...fifthlayout.htm
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.nuker.com...erInstaller.exe
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://courses.mindl...abs/awswaxf.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.c...lient/setup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...tzip/RdxIE6.cab
O16 - DPF: {73385481-56A3-49C9-8A1A-A9C4C8FB6900} - http://nav.hitq.com/hitQX.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://www.techsmith...ec/tsccinst.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusm...om/actsetup.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://bobvila.view2...2/View22RTE.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {C54A28A1-5EBF-11D5-9F0E-00A0C99A7357} (SpeedCtl Class) - http://iweb.intertai...s/SpeedTest.dll
O16 - DPF: {C7932801-AF0C-11D6-8137-0050DA5F0293} (RdxIE Class) - http://www.grokster.com/rdx/RdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11....ex/HMAtchmt.ocx
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www4.ci.detro...s/acgm/acgm.cab

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Hi goodtimes. Welcome to GTG.


You have a number of randomonly named files on your system. We like to start with an online virus and trojan scan. Even though you have antivirus software on your system, it can become corrupted by malware.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

• Automatically save log-file
• Automatically quarantine objects prior to removal
• Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

• Scan Within Archives
• Scan Active Processes
• Scan Registry
• Deep Scan Registry
• Scan my IE favorites for banned URL’s
• Scan my Hosts file
• Under Click here to select drives + folders, choose:
• All of your hard drives

-> Click on the Advanced button on the left and select:

• Include additional process information
• Include additional file information
• Include environment information
• Include additional object details

-> Click the Tweak button and select:

• Under the Scanning Engine:
  • Unload recognized processes during scanning
  • Include basic Ad-aware settings in logfile
  • Include additional Ad-aware settings in logfile
• Under the Cleaning Engine:
  • Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

• Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.

[coachwife6]

Hi goodtimes. Welcome to GTG.


You have a number of randomonly named files on your system. We like to start with an online virus and trojan scan. Even though you have antivirus software on your system, it can become corrupted by malware.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

• Automatically save log-file
• Automatically quarantine objects prior to removal
• Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

• Scan Within Archives
• Scan Active Processes
• Scan Registry
• Deep Scan Registry
• Scan my IE favorites for banned URL’s
• Scan my Hosts file
• Under Click here to select drives + folders, choose:
• All of your hard drives

-> Click on the Advanced button on the left and select:

• Include additional process information
• Include additional file information
• Include environment information
• Include additional object details

-> Click the Tweak button and select:

• Under the Scanning Engine:
  • Unload recognized processes during scanning
  • Include basic Ad-aware settings in logfile
  • Include additional Ad-aware settings in logfile
• Under the Cleaning Engine:
  • Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

• Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.

[goodtimes]

I did everything that you instructed but I couldn't delete all the files and folders in my temp folders. When I tryed to delete the files a message would come up cannot delete index it is being used by someone or another program.

Logfile of HijackThis v1.98.2
Scan saved at 10:56:08 PM, on 12/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\DELLMMKB.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\FileFreedom\filefreedom.exe
C:\Program Files\Kill Popup\KillPopup.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SED\SED.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Mia\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myway.com...earch/?ptnrS=BW
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [FileFreedom] C:\Program Files\FileFreedom\filefreedom.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Kill Popup] C:\Program Files\Kill Popup\KillPopup.exe
O4 - HKLM\..\Run: [Tesla] C:\PROGRA~1\Tesla\Tesla.exe /TRAY
O4 - HKLM\..\Run: [HRJTEOGR] C:\WINDOWS\HRJTEOGR.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Desktop Calendar] C:\Program Files\Desktop Calendar\Desktop Calendar.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\system32\msedpb.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...fifthlayout.htm
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://courses.mindl...abs/awswaxf.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.c...lient/setup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...tzip/RdxIE6.cab
O16 - DPF: {73385481-56A3-49C9-8A1A-A9C4C8FB6900} - http://nav.hitq.com/hitQX.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://www.techsmith...ec/tsccinst.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusm...om/actsetup.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://bobvila.view2...2/View22RTE.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {C54A28A1-5EBF-11D5-9F0E-00A0C99A7357} (SpeedCtl Class) - http://iweb.intertai...s/SpeedTest.dll
O16 - DPF: {C7932801-AF0C-11D6-8137-0050DA5F0293} (RdxIE Class) - http://www.grokster.com/rdx/RdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11....ex/HMAtchmt.ocx
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www4.ci.detro...s/acgm/acgm.cab

[coachwife6]

That's natural for you to be unable to delete the index file. Good job.

[goodtimes]

I'm still getting the DrWatson Postmortem Debugger is operating incorrectly will need to shut down please save open applications and when I click ok my system still freeze up. I don't understand what that means.

[coachwife6]

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.


O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [FileFreedom] C:\Program Files\FileFreedom\filefreedom.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Tesla] C:\PROGRA~1\Tesla\Tesla.exe /TRAY
O4 - HKLM\..\Run: [HRJTEOGR] C:\WINDOWS\HRJTEOGR.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\system32\msedpb.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...fifthlayout.htm
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://courses.mindl...abs/awswaxf.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.c...lient/setup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...tzip/RdxIE6.cab
O16 - DPF: {73385481-56A3-49C9-8A1A-A9C4C8FB6900} - http://nav.hitq.com/hitQX.cab

O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://www.techsmith...ec/tsccinst.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusm...om/actsetup.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://bobvila.view2...2/View22RTE.cab

O16 - DPF: {C54A28A1-5EBF-11D5-9F0E-00A0C99A7357} (SpeedCtl Class) - http://iweb.intertai...s/SpeedTest.dll
O16 - DPF: {C7932801-AF0C-11D6-8137-0050DA5F0293} (RdxIE Class) - http://www.grokster.com/rdx/RdxIE.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11....ex/HMAtchmt.ocx
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www4.ci.detro...t...s/acgm/acgm.

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):


C:\Program Files\FileFreedom<<this folder

C:\PROGRA~1\Tesla<<this folder
C:\WINDOWS\HRJTEOGR.exe

"C:\Program Files\SED\SED.exe"
C:\Program Files\Windows AdControl<<this folder
C:\PROGRA~1\AWS\WEATHE~1<<this folder
C:\WINDOWS\system32\msedpb.exe

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

• Automatically save log-file
• Automatically quarantine objects prior to removal
• Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

• Scan Within Archives
• Scan Active Processes
• Scan Registry
• Deep Scan Registry
• Scan my IE favorites for banned URL’s
• Scan my Hosts file
• Under Click here to select drives + folders, choose:
• All of your hard drives

-> Click on the Advanced button on the left and select:

• Include additional process information
• Include additional file information
• Include environment information
• Include additional object details

-> Click the Tweak button and select:

• Under the Scanning Engine:
  • Unload recognized processes during scanning
  • Include basic Ad-aware settings in logfile
  • Include additional Ad-aware settings in logfile
• Under the Cleaning Engine:
  • Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

• Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Delete your temp.files.

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.

[goodtimes]

I followed your directions and I'm no longer getting the DrWatson Postmortem Debugger message any more but I'm still getting a lot of advertisement pop-ups even when I'm offline.




Logfile of HijackThis v1.98.2
Scan saved at 1:29:15 AM, on 12/7/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Kill Popup\KillPopup.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Documents and Settings\Mia\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myway.com...earch/?ptnrS=BW
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [Kill Popup] C:\Program Files\Kill Popup\KillPopup.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Desktop Calendar] C:\Program Files\Desktop Calendar\Desktop Calendar.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab

[admin]

You have a new variation of a VX2 infection, identified by these entries:
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch

There is no automated fix, but there is a work in progress that seems to be working wel (it's rather lenghty).

First, can you please start off by downloading VX2Finder to your desktop from here: http://downloads.sub...Finder(126).exe Start vx2finder, then click on "Click to Find VX2.BetterInternet" and then click "Make Log" and copy and paste the entire contents of the log here.

Also, I'm attaching a batch file by Zupe called Find.bat. Please download it to your desktop, unzip it, then double-click on it to run it. It should run for a few seconds, then open a text document. Please copy and paste the contents of that document here. Once that's done, close the text file and then press a key and the batch file will clean up after itself and end.

Attached Files

•  Find_It.zip   13.54KB   303 downloads

[goodtimes]

I ran the utilities you suggested.



Log for VX2.BetterInternet File Finder (msg126)

Files Found---

Additional Files---

Keys Under Notify---
crypt32chain
cryptnet
cscdll
DateTime
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
wlballoon


Guardian Key--- is called:

User Agent String---
{9CE94E41-B526-45CD-9423-56A34C64B556}



These are the files from "find.bat"



Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

------- System Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is F052-3FD2

Directory of C:\WINDOWS\System32

12/07/2004 04:54 PM 225,223 mdrle32.dll
12/07/2004 04:54 PM 225,332 lv0m09d1e.dll
12/07/2004 04:35 AM 225,223 fn0021dmg.dll
12/06/2004 11:11 PM 224,862 fysdrv.dll
12/06/2004 10:25 PM 223,390 c2000cdmef0a0.dll
12/05/2004 07:33 PM 224,862 rnpdd.dll
12/05/2004 05:13 PM 224,862 mlhtml.dll
12/05/2004 05:09 PM 223,390 cftbrkr.dll
12/04/2004 11:14 PM 223,390 eccdec.dll
12/03/2004 05:07 PM 224,797 ir6ql5j51.dll
11/22/2004 07:37 PM <DIR> DLLCACHE
11/17/2004 03:46 AM 56 204A5D8557.sys
11/17/2004 03:46 AM 1,682 KGyGaAvL.sys
02/03/2004 03:24 AM 71 SYSDRVREB.SYS
02/02/2002 09:22 PM <DIR> Microsoft
13 File(s) 2,247,140 bytes
2 Dir(s) 51,795,931,136 bytes free

------- Hidden Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is F052-3FD2

Directory of C:\WINDOWS\System32

11/22/2004 07:37 PM <DIR> DLLCACHE
11/17/2004 03:46 AM 56 204A5D8557.sys
11/17/2004 03:46 AM 1,682 KGyGaAvL.sys
02/03/2004 03:24 AM 71 SYSDRVREB.SYS
05/19/2003 11:03 PM 94 tbd_G1ssg.ini
01/06/2003 01:57 AM 555 ws875731.ocx
5 File(s) 2,458 bytes
1 Dir(s) 51,795,927,040 bytes free

---------- Files Named "Guard" -------------

Volume in drive C has no label.
Volume Serial Number is F052-3FD2

Directory of C:\WINDOWS\System32


--------- Temp Files in System32 Directory --------

Volume in drive C has no label.
Volume Serial Number is F052-3FD2

Directory of C:\WINDOWS\System32

08/11/2004 12:45 AM 5,550,080 setb7.tmp
04/06/2004 03:44 PM 0 _r_a_p_.tmp
08/21/2003 10:51 PM 0 VDM11.tmp
08/21/2003 10:51 PM 0 VDM10.tmp
01/20/2003 06:08 PM 0 VDM15.tmp
01/20/2003 06:08 PM 0 VDM14.tmp
01/09/2003 01:04 AM 0 VDM2B4.tmp
01/09/2003 01:04 AM 0 VDM2B3.tmp
08/18/2001 08:00 AM 2,577 CONFIG.TMP
9 File(s) 5,552,657 bytes
0 Dir(s) 51,795,927,040 bytes free

---------------- User Agent ------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{9CE94E41-B526-45CD-9423-56A34C64B556}"=""


------------ Keys Under Notify ------------

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\DateTime]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\fn0021dmg.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


---------------- Xfind Results -----------------




[admin]

Sorry, one more. Please download DllCompare from here: http://www.geekstogo...=download&id=38

When it has downloaded, run the program and click on the Run Locate.com button. When that has completed, click on the Compare button. When that completed click on the Make Log of What Was Found button. Then post the contents of that log as a reply to this post.

Only if you get an error after pressing Run Locate.com:
copy autoexec.nt from c:\windows\repair\ folder to c:\windows\system32\ folder.

[goodtimes]

Here is my log from DllCompare. I really appreciate all your help.




* DLLCompare Log version(1.0.0.97)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\c2000c~1.dll Mon Dec 6 2004 10:25:16p ..S.R 223,390 218.15 K
C:\WINDOWS\SYSTEM32\cftbrkr.dll Sun Dec 5 2004 5:09:46p ..S.R 223,390 218.15 K
C:\WINDOWS\SYSTEM32\eccdec.dll Sat Dec 4 2004 11:14:48p ..S.R 223,390 218.15 K
C:\WINDOWS\SYSTEM32\fysdrv.dll Mon Dec 6 2004 11:12:00p ..S.R 224,862 219.59 K
C:\WINDOWS\SYSTEM32\ir6ql5~1.dll Fri Dec 3 2004 5:07:04p ..S.R 224,797 219.53 K
C:\WINDOWS\SYSTEM32\lv0m09~1.dll Tue Dec 7 2004 4:54:26p ..S.R 225,332 220.05 K
C:\WINDOWS\SYSTEM32\mlhtml.dll Sun Dec 5 2004 5:13:56p ..S.R 224,862 219.59 K
C:\WINDOWS\SYSTEM32\mmpistub.dll Tue Dec 7 2004 10:36:44p ..S.R 225,332 220.05 K
C:\WINDOWS\SYSTEM32\r86u0i~1.dll Tue Dec 7 2004 10:35:28p ..S.R 225,223 219.94 K
C:\WINDOWS\SYSTEM32\rnpdd.dll Sun Dec 5 2004 7:33:12p ..S.R 224,862 219.59 K
________________________________________________

1,685 items found: 1,685 files (10 H/S), 0 directories.
Total of file sizes: 357,838,526 bytes 341.26 M

Administrator Account = True

--------------------End log---------------------

[admin]

Disconnect from the internet.

Download the Killbox here.

Start Killbox and click on Tools --> Select Delete Temp Files. Click OK.

When that finishes, copy and paste each of the following lines into the Full Path of File to Delete box in Killbox, and click the red button with the white X on it after each.

After each file press the Delete button (the button that looks like a red circle with a white X in it).

Keep track of any files it tells you either could not be found or could not be deleted, as you'll need those in a minute:

C:\WINDOWS\SYSTEM32\c2000cdmef0a0.dll
C:\WINDOWS\SYSTEM32\cftbrkr.dll
C:\WINDOWS\SYSTEM32\eccdec.dll
C:\WINDOWS\SYSTEM32\fysdrv.dll
C:\WINDOWS\SYSTEM32\ir6ql5j51.dll
C:\WINDOWS\SYSTEM32\lv0m09d1e.dll
C:\WINDOWS\SYSTEM32\mlhtml.dll
C:\WINDOWS\SYSTEM32\mmpistub.dll
C:\WINDOWS\SYSTEM32\r86u0i~1.dll
C:\WINDOWS\SYSTEM32\rnpdd.dll
C:\WINDOWS\SYSTEM32\mdrle32.dll
C:\WINDOWS\SYSTEM32\fn0021dmg.dll
C:\WINDOWS\System32\guard.tmp

For the files that it either couldn't find or couldn't delete, run killbox again, but this time, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer "No" until after you've pasted the last file name, at which time you should answer "Yes".

Run again Find.bat, DLLCompare and HijackThis and post the logs please.

[goodtimes]

I followed your instructions again and here are my logs. Thanks.


Log for VX2.BetterInternet File Finder (msg126)

Files Found---

Additional Files---

Keys Under Notify---
crypt32chain
cryptnet
cscdll
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
Uninstall
wlballoon


Guardian Key--- is called:

User Agent String---
{9CE94E41-B526-45CD-9423-56A34C64B556}


* DLLCompare Log version(1.0.0.97)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\dnl001~1.dll Wed Dec 8 2004 6:32:40p ..S.R 225,363 220.08 K
C:\WINDOWS\SYSTEM32\liann10n.dll Wed Dec 8 2004 6:32:40p ..S.R 225,332 220.05 K
C:\WINDOWS\SYSTEM32\mpgsvc.dll Wed Dec 8 2004 5:59:20p ..S.R 225,223 219.94 K
C:\WINDOWS\SYSTEM32\r28slc~1.dll Wed Dec 8 2004 3:24:48a ..S.R 225,332 220.05 K
________________________________________________

1,680 items found: 1,680 files (4 H/S), 0 directories.
Total of file sizes: 358,603,776 bytes 341.99 M

Administrator Account = True

--------------------End log---------------------



Logfile of HijackThis v1.98.2
Scan saved at 6:37:45 PM, on 12/8/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Kill Popup\KillPopup.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Netropa\OSD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Mia\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myway.com...earch/?ptnrS=BW
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [Kill Popup] C:\Program Files\Kill Popup\KillPopup.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Desktop Calendar] C:\Program Files\Desktop Calendar\Desktop Calendar.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www4.ci.detro...s/acgm/acgm.cab

[admin]

Thanks for your patience. Like I said in my first reply, this is a new infection, and we're still working on the fix.

So far there is a fix that has been working successfully, but it relies on finding guard.tmp. When this file hasn't been discovered, the fix hasn't worked. It's assumed guard.tmp is responsible for the automatic reinfection of the system. We haven't found this file in your logs. Apparently there's more than one variation of this infection.

I've bookmarked this thread, and I'm monitoring a couple private forums that are working to come up with a fix. As soon as I have something, I'll reply to this thread.

[goodtimes]

Thanks, I appreciate all your help.